Dromida SC4.18 RTR Short Course Truck Discussions | Drop

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Showing 1 of 14 conversations about:

Dromida SC4.18 RTR Short Course Truck

FULL DISCUSSION

Alfred143

Oct 24, 2016

Mine was delivered with a defective battery. :(

Oct 24, 2016

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JesusMarimba

Nov 10, 2016

Alfred143Looking like that might be the case with mine too. It's either the battery or the speed controller. I tried calling Dromida (HobbiCo). The first guy I talked to sent out a replacement charger for me. No change in the problem. Called back in and the second guy asked where I had purchased the car. He said he had never heard of MassDrop, could find no record of them in his system and questioned whether it was even obtained through an authorized dealer (which apparently could render the warranty null and void). Dealing with MassDrop now. Hoping to get a response from them today on how we get this taken care of.

Nov 10, 2016

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Alfred143

Nov 10, 2016

Alfred143Sorry to hear that, MassDrop was very responsive and will be sending me the whole kit, as there are no spare parts. I'll just swap out the battery and charger and sending it back. Problem is it can take weeks :(

Nov 10, 2016

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JesusMarimba

Nov 10, 2016

Alfred143Well glad you had a good experience. That gives me some hope for a satisfying resolution. Still waiting for a course of action out of MassDrop. I sent video of the truck doing nothing (lol!) over 24 hours ago so just waiting for next steps.

Nov 10, 2016

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Alfred143

Nov 10, 2016

Alfred143Well, I haven't gotten my replacement yet....

Nov 10, 2016

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Alfred143

Nov 10, 2016

Alfred143Yes, I have to re-learn my old school terms. But a Brushed 8 Turn will still be faster than this 10T Brushless?

Nov 10, 2016

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GaugeM

Nov 30, 2016

Alfred143 @Alfred143 and @JesusMarimba I emailed Dromida customer support. I told them about my issue with the RC not being very responsive and they asked to see a proof of purchase/receipt. I showed them my MassDrop Reciept and they honored it and sent me a new battery. The new battery fixed the issues that we all similarly experienced. Hope this helps.

Nov 30, 2016

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