Hello everyone! I am the designer of GMK Sparta, and I'm very glad to be working with the people of Drop to make this set a reality! I would first like to thank everyone for your continued support! If you have any questions regarding the set please leave them here and I will answer them to the best of my abilities.
Hi everyone, we've sent a couple timeline update emails out related to this set and I wanted to share the updates here as well for anyone who might have missed them.
Color matching is moving along, albeit slower than anticipated. The current status is as follows:
White - R1 denied, R2 denied, R3 in progress
Red - R1 denied, R2 denied, R3 in progress
Gold - R1 approved
Ship date is estimated to be mid-November 2022. This is factoring in all outstanding steps of the process, plus some buffer to help ensure we don't need to push the date again.
We apologize for the delay and appreciate your patience throughout this process. As always, you can review your order at any time from the transactions page, and feel free to respond here with any additional questions.
"Thank you for contacting Drop Community Support. My name is Joseph and I will be happy to look into the matter at hand today.
I apologize for the delay getting your product shipped out.I understand this was supposed to have shipped already.
Because of how most runs are structured, we depend on our vendors/suppliers to send out products on the agreed upon time. While in the majority of cases this works out, delays on a given run or shipment can happen for a number of reasons.
We are currently working daily with GMK to try our best to get a new estimated shipping date for these sets.
Rest assured, this is on our logistics team’s radar and we’ll be sending an email out as soon as we have a better estimated ship date for you.
If you prefer to cancel your order, please let me know.
Please don’t hesitate to let me know if you have any additional questions or concerns."
HoffmanMysterAs of today (12/21/2022) the new date is set to “end of March” 2023 (+ the shipping). May we take this as the expected final date confirmed by GMK? Or is it still an indicative date with no confirmation?
Hey everyone—we have an important update regarding the Drop GMK Sparta Custom Keycap Set buy.
With all the projects we had in process for this season, we were not able to get them all done in the timeframe we originally planned. We apologize for that and our lackluster communication on the matter, but we now have everything finalized.
We've been working with GMK to reschedule the projects that were supposed to launch this quarter, and they have been responsive. We now expect GMK Sparta to be delivered to our warehouse no later than the end of March 2023 and ship out to everyone shortly after.
We apologize for the delay and appreciate your patience while we work to get everything shipped as quickly as possible. As usual, you may review your order at any time by going to your transactions page here: https://drop.com/transactions
Please feel free to reach out if you have any questions.
@HoffmanMyster It is the end of the month and there is still no update on this. It would be great to know what is happening even if that means that nothing has happened. Please.
@ScaevolaTheChad@HoffmanMyster, referring to the previous update "We now expect GMK Sparta to be delivered to our warehouse no later than the end of March 2023 and ship out to everyone shortly after", could you please provide us an update from GMK?
If it helps to anyone, the last week I contacted with the customer support about the delay and this was the answer:
"I apologize for the delay getting your product shipped out. I understand this was supposed to have shipped already.
Because of how most runs are structured, we depend on our vendors/suppliers to send out products on the agreed upon time. While in the majority of cases this works out, delays on a given run or shipment can happen for a number of reasons.
Rest assured, this is on our logistics team’s radar and we’ll be sending an email out as soon as we have a better estimated ship date for you.
We are currently working with GMK on these sets but as of this moment we do not have any advacned information on the new estimated shipping date.
If you prefer to cancel your order, please let me know."
ssvvsmall difference in mine
"Rest assured, this is on our logistics team’s radar and we’ll be sending an email out as soon as we have a better estimated ship date for you."