Click to view our Accessibility Statement or contact us with accessibility-related questions
Showing 1 of 37 conversations about:
Disgruntled
59
Feb 2, 2019
bookmark_border
Stem was too small... very disappointing... paid for an expensive piece of plastic.
Disgruntled
59
Feb 2, 2019
bookmark_border
DisgruntledAnyone know if there are returns or replacements on out of tolerance products? Or is lack of quality control just a price you have to pay on MassDrop?
DwarfFactory
1090
Dwarf Factory
Feb 6, 2019
bookmark_border
DisgruntledHi, please contact us via support@dwarf-factory.com so we can help you with that
Disgruntled
59
Feb 14, 2019
bookmark_border
DwarfFactoryThanks for the quick and easy solution you emailed me! For anyone else with a similar problem I preheated my oven to 170F and put a glass of water in it for 10+ minutes to heat up. Then I put the keycap in the glass of water for 3 minutes (I put some aluminum foil around the keycap to make it easier to grab out of the water). Fit on my keyboard with a small amount of force. Looks great! Can't wait to see what else you all come out with!
DwarfFactory
1090
Dwarf Factory
Feb 14, 2019
bookmark_border
DisgruntledThank for your reply.
I also suggest to do that process over and over again to make the keycap more easy to install in the future
Drop Refurbished
Like-new products you can trustDrop Rewards
Get $5 for every 500 points you earn! Learn more
Drop Keyboard Club
Become a member and expand your keycap collectionCollaborate With Us
For Brands & DesignersFollow Drop