DXRacer King Series Chair OH/KS06search

DXRacer King Series Chair OH/KS06

DXRacer King Series Chair OH/KS06

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Where's the price?
To negotiate the best possible price for our members, we must agree to hide our prices externally.



I also had a broken part on my chair. The cosmetic part that covers the 90 degree weld on the right arm rest was broken and the box it came is was covered in dxracer tape... so it was shipped like that. I reached out to their warranty people a couple times as well and massdrop... about a week later someone contacted me and asked for an invoice number and pictures of the damage. They said they would get new parts in a few weeks and ship them to me. It took some doing... but their staff must just be overloaded... once you get a hold of someone it is pretty painless.
Just received my chair and was able to put it together with two issues. The right side bar that attaches the back of the chair to the bottom was bent. was able to fix that myself. noticed though that the left arm rest is cracked and it wobbles a lot and afraid if put to much, it will snap. Should i just contact DXRACER directly or you guys? Thanks in advance.
ZekeRebuh
Dx racer once the chair ships it up to Dx racer to deal with any issues with the chair.
Mine has arrived. FedEx begrudgingly huffed a 70lb box to my front door earlier today. Good luck getting yours soon!
FlyingQueso
How much was the Drop? I want the King - may just order direct from DX.
IrishSoul
$410 shipped.
For anyone else who may be confused, I received the ship notification today from MassDrop. The notification claims it is being sent by UPS, but these are being sent by FedEx. They DO require signature verification of receipt. If you aren't home, FedEx will leave a slip. If you are home... they might still leave a slip... without knocking... and run away... fast. (I'm not a fan of FedEx.) Keep an eye out. The company is based in Cali, hence why some folks are receiving their packages already out west, since the tracking info I received said it was shipped out Friday.
Skorpeyon
What he said
Wow, mine already arrived today! Didn't even get a shipping notification. Can't wait to set it up tonight!
search
Individual packages have started to ship! The vendor confirmed earlier that majority of the group's order has been sent out with the rest scheduled for pickup shortly. Once your package is scanned into the courier's system an email will be sent with shipping confirmation and tracking info.
Expect another update from us on 8/24 or sooner if something comes up.
If you have any questions, please visit our Help Center (https://massdrop.com/helpcenter).
um... so these are shipping already? no notification? no tracking? I just received a missed delivery slip from fedex... description online appears to be the chair. ???
edit: for anyone who is interested to know... I'm located in Southern California
Just about there! We've been in touch with the vendor regarding the group's order and they've let us know that they are still working to gather and package the group's order for individual shipment to each of you. We will continue to check in with them throughout the fulfillment process and update the group again as soon as everything is sent out!
Expect another update from us on 8/24 or sooner if something comes up.
If you have any questions, please visit our Help Center (https://massdrop.com/helpcenter).
HeatherV
Relaunch anytime soon?
HeatherV
anymore updates?
Thanks again for joining this drop! We have submitted the group's order with the vendor for the DXRacer King Series Chair OH/KS06 and they are working hard to prepare it for shipment.
As soon as the group's order is ready at the vendor's location, they will ship the individual orders directly to you. The current estimated ship date is 8/25.
We will keep the group updated throughout the fulfillment process. You can expect an update from us by the end of the day Pacific Time on 8/17.
If you have any questions, please visit our Help Center (http://massdrop.com/helpcenter).
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Is massdrop a certified reseller i was under the impression that massdrop works out deals to get lower prices from suppliers and once the order is placed and paid for that the supplier is in charge of all aspects of the order for each individual customer
Nesty
Yes, we are an authorized re-seller of DXRacer products and work directly with them. The DXRacer products sold on Massdrop will have a full manufacturer's warranty with DXRacer directly.
How the orders are fulfilled depends on the agreement between Massdrop and the Vendor. In this case DXRacer does drop ship the products for Massdrop directly to our community members who have joined the drop. Again, while DXRacer chooses to show free shipping on their website it is build into the cost you would pay if you purchased from their website. These chairs are heavy and in large boxes and shipping is not cheap.
On most drops you see on Massdrop we have chosen to show the shipping cost to the community so there is full transparency of the price of the product and the shipping cost. We could have priced this drop $30 higher and advertised free shipping. Either way you would still have saved the same amount on this drop per unit purchased which was $60.
I haven't got any info on when the ship date is, just that the drop was over and I'm in?
DannyPrime
They start shipping on 8/25
I paid less straight from the manufacturer... RIP
Takesen
How ? Even their website is +$60 for the KS06.
lighthazard
I think hes full of it
Hey MD, any possibility of shipping prior to 08/25/16?
Sad they dont ship it to canada, woulda bought it immediately
Fredphil31
It's even worse for me I live in South Africa and would have bought one.
Well this is 341.55 euro's. I can buy it locally for 299 euro's with shipping. Unfortunately for me not a massdrop..
This company sucks. The chairs are made in China, and we all know what that means. After I had to deal with their ridiculous customer service AND PAID A 20% RESTOCKING FEE, I went with an American distributor of European-made chairs. I couldn't be happier. Check out this company's Better Business rating!
hockeyrules
What European-made chairs?
About a month ago DXRacer received one container that was all King series (they had been out of stock for months). I ordered my chair from them then. I highly doubt they will have enough inventory to fulfill in a timely manner.
Personal experience with DXRacer - I bought this chair and the armrest arrived broken. After talking to support, they sent me "upgraded" armrests. They were wobbly, smaller, lighter, and made with plastic (vs metal). Upon bringing this up with the customer service rep, I was told the old armrests are "no longer available" and that"the wiggle that is occuring is normal since the armrests ar mechanical and offer so many adjustments. If the armrests were too tight and did not have a little wiggle room, it is more than likely they would break or not function correctly" Nevermind the fact that only one of the two armrests had the wobble. The return policy is nuts and they will charge you fees if you perform a chargeback.
I will never deal with this company again.
Like how they removed international shipping. GG massdrop, gg.
For anyone interested DXRacer has a ebay store where they offer free shipping. I bought one there a while back and not only do you get free shipping but the chairs can be had for up to - $60 or best offer. I had one for a while found it to get too hot so I switched to an ergonomic mesh chair also the sides dug into my legs.
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Yaderb11
$60 off? Or You paid $60 for them? The latter seems ridiculous.
Hills
$60 off and free shipping. Maybe they cost that to make but I payed $260 I believe.
Really great that all of the other drops for DXRacer chairs would ship to Hawaii but this one mysteriously doesn't. Thanks MD.
Edit: I am willing to pay extra for shipping, all I ask is for the option. Please.
LowBatteryLife
Check on ebay bud.
Addicted, Kanthi, I didn't know about the other drop thread (thanks to Kanthi for linking it), I was basing my comments on the current thread we are in now (where some people did receive their chairs and some people didn't in a previous drop).
It doesn't seem like Massdrop (or UPS) has made changes or guarantees (or at least anything visible to the customer) that such widespread delays wouldn't happen again. I wouldn't say I'm blind, but it does seem disingenuous that Massdrop would hide a concerning previous issue instead of acknowledging the previous issue and proudly showing their steps to prevent the issue in the current drop. I understand that sometimes the emotion in Internet conversations can sometimes inflame out of hand, and sometimes issues happen, but as a potential consumer I feel that history shouldn't be hidden, and that reasonable assurance that an order will be filled should be given when purchasing a product.
Shady/cowardly of MD, I'm out of this drop/drops of bigger items.
Evshrug
In honesty, the problem with Massdrop here is that it's the same no matter what the price/size of the item is. Their business model is based on securing discounts for large orders to move inventory. The problem is that they often work with vendors trying to move excess product, and have _zero_ means of securing the product before the purchase. So in the 30+ days it takes for the drop, to... drop, the inventory of the item could be completely gone. Massdrop does nothing to ensure the quantity of the product, or secure the product from the vendor (like say a retailer would by purchasing the product before-hand and storing it in their own warehouse). Everything is drop-shipped from the source (manufacturer or warehouse), Massdrop takes no inventory, and just acts like a middleman.
While an honest company could use this to their advantage playing on their reputation to make sure everything gets arranged perfectly. In their case, they drop the ball constantly. Every order I've had through here so far has resulted in some kind of f*** up by either Massdrop or the vendor in question. MD has little incentive to care, and has such a slow support system it might as well be non-existant. Most normal retailers value their customers because they want repeat business. In MDs case, all they are interested in is whatever kick-back they get from the vendor on moving product.
I don't mind their business model. What I mind is their complete lack of follow through, their in-ability to secure quantities prior to a drop/order, and their seemingly lack of (or inexperience) in handling the process of securing orders, validating shipment, and satisfying customers.
This is just outrageous coming a day after the madness of the previous drop for the same item. https://www.massdrop.com/buy/dxracer-k-series-chair/talk/474726
This drop doesn't have like a limited number of chairs and might end early does it. Last time I ordered something on mass drop the drop ended early and I didn't have enough money to pay for it if this wont end early I really do want this chair but won't have enough money till the 5th
Well, considering that they had to refund all the purchases of the last time they just ordered this. Over 90 days of waiting, and no one recieved any of their chairs. I'm wondering how DXRacer and MassDrop managed to think that people wouldn't notice.
AddictedGamerSP
It seemed like 3 people didn't receive their chairs, not "no one." That said, it seemed as though plenty of people had an aggrivatingly long wait, and some had QC issues with the armrests...
I came here to see why one would get a DXR instead of a standard, well featured office chair for around $200 or less, still don't see the benefit.
Evshrug
It was a lot more than *3* people. DXRacer has said they don't have enough inventory to supply the amount from the previous purchase, why the heck would they suddenly have enough to cover this one then? Don't be blinded by the flat-out lies.
I would love to buy this chair, $460 is just out of my price range right now so please try to get us another drop for this product!
Now that i have my pay raise im just waiting for a decent drop price (including shipping) need the back support
At 317 users have requested this product, any ETA on when this exact chair will drop again?
When is the next drop? theres 291 people requested including me
I would like to see this exact chair Drop again, the OH/KS06
Is there going to be another King series drop?