DXRacer Tank Series TS29search

DXRacer Tank Series TS29

DXRacer Tank Series TS29

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Where's the price?
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I cant believe I missed this being dropped just two weeks back. I waited for a year :|
What makes this drop worth over 150 bucks more than its competitors?
HenryLi
Thats a really great question, hope someone from DX can explain why this costs so much more.
Got my chair yesterday and got it assembled. Too early too judge, it's not super comfy right of the start, so I'll give it some break in time, as it is pretty firm. The plastic things that go on the base aren't as glossy as some people led me to believe, but it's possible DXRacer changed the finish on them due to complaints of scratching too easily.
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Contacted the DXRacer warranty dept. The tank chair they sent out is a new revision of the model. The new version does not come with two pistons as they included a new hybrid piston that is made to go higher and lower. It would have been nice to know and the drop updated with this information.
FlameTex
Thanks for the update! I just emailed them as well, because I have a couple other pieces missing.
FlameTex
I had the same issue, and in fact just contacted their warranty department via email, just before finding your post.
ughh.... Anyone else missing pieces from their chair? Mine didnt ship with the extra piston.
FlameTex
Same here, also missing the piston cover and headrest clip thing. Just submitted a ticket to Massdrop with pictures.
Just about there! We've been in touch with the vendor regarding the group's order and they've let us know that they are still working to gather and package the group's order for individual shipment to each of you. We will continue to check in with them throughout the fulfillment process and update the group again as soon as everything is sent out!
Expect another update from us on 10/24 or sooner if something comes up.
If you have any questions, please visit our Help Center (https://massdrop.com/helpcenter).
HeatherV
Has there been an update? Do we know when the chairs will ship?
Thanks again for joining this drop! We have submitted the group's order with the vendor for the DXRacer Tank Series TS29 and they are working hard to prepare it for shipment.
As soon as the group's order is ready at the vendor's location, they will ship the individual orders directly to you. The current estimated ship date is 10/21
We will keep the group updated throughout the fulfillment process. You can expect an update from us by the end of the day Pacific Time on 10/18.
If you have any questions, please visit our Help Center (http://massdrop.com/helpcenter).
Oh, that's really cool. My order from 2 months ago still hasn't shipped, but let's open up another drop anyway?
EDIT: I forgot that question was a whole week after it was supposed to have shipped.
Anyone else still waiting on this to ship?
Also... prior to the back breaking, the top of the arm rest snapped off. All I did was pushed myself up from a slouching position. Again... generic store bought chair never broke. DX Racer is a poorly made product. Can't believe I wasted $500 on this piece of crap.
SomeWebDev
Have you tried to get it fixed under the warranty?
This chair is utter garbage. Not even 6 months of ownership and the back broke. I'm a big guy, but well over 100 pounds under the weight limit. Previous to this, I owned a store-bought generic chair that cost $200. It lasted for years and never broke. I only parted with it thinking a DX Racer would be more comfortable. Total. Waste. Of. Money.
Individual packages have started to ship! The vendor confirmed earlier that the majority of the group's order has been sent out with the rest scheduled for pickup shortly. Once your package is scanned into the courier's system an email will be sent with shipping confirmation and tracking info.
Expect another update from us on 8/10 or sooner if something comes up.
If you have any questions, please visit our Help Center (https://massdrop.com/helpcenter).
Just about there! We've been in touch with the vendor regarding the group's order and they've let us know that they are still working to gather and package the group's order for individual shipment to each of you. We will continue to check in with them throughout the fulfillment process and update the group again as soon as everything is sent out!
Expect another update from us on 8/8 or sooner if something comes up.
If you have any questions, please visit our Help Center (https://massdrop.com/helpcenter).
Thanks again for joining this drop! We have submitted the group's order with the vendor for the DXRacer Tank Series TB29 and they are working hard to prepare it for shipment.
As soon as the group's order is ready at the vendor's location, they will ship the individual orders directly to you. The current estimated ship date is 8/5.
We will keep the group updated throughout the fulfillment process. You can expect an update from us by the end of the day Pacific Time on 8/1.
If you have any questions, please visit our Help Center (http://massdrop.com/helpcenter).
Why do people like the Racer chairs? They appear to have no ventilation, is there something I'm missing? They seem super popular for "gamer streams" and stuff like that.
mpmapes
it must be the looks. i went by the showroom in anaheim and couldn't find comfort in any of them. went to staples and bought a tempur-pedic instead.
Chair Y u hef be expensive
DX Racer offers free 2-day, US shipping on all products. Still getting a decent deal at the Massdrop price (retail is $599), but that $47.50 seems devious considering their policy. If these ship from the manufacturer, why the shipping cost??
Wont Ship to Alaska or Hawaii, massdrop shipping already sucks, so why not refuse to ship to a few states.... hell, I'd be happy if massdrop just charged for additional shipping costs.
Load 3 more comments
Shipping to the villages is often an additional +$100, weight and box size is a factor due to the fact that they have to load it on a tiny tiny plane
Liothe
I see, thanks for the information. Somehow still not profitable to MD if it isn't available as an option?
upto 450 pounds... y u do dis to me
PU leather = it will stick to your skin. Quite uncomfortable, especially in the summer.
Gaelex
Depends on the process. Currently sitting on these in warm'ish temperatures and are no where sticky.
If you reside in Florida or in a house with no A/C, then maybe.
Was considering grabbing on this, but the shipping killed it for me. I know, cost of shipping this huge, heavy box, but I grabbed an Amazon Warehouse Deal on the AKRacing AK-9011 XL Series Ergonomic Racing Style Gaming Chair - Black/Blue for 400 shipped. Gonna try that one out and if I don't like it, maybe return and look at the Tank again. Sucks being slightly too big for the Racing lineup :(
Long time lurker, just joined drop! Looking forward to having a gaming chair that doesn't just suck!
daynok
Same!
What is the number that a drop has to get to, in requests, for it to be reopened?
Pickles2048
Hi Pickles, drop requests have to meet 200+, you can find this information on the FAQs in the help center.
I had the same issue, my left armrest (plastic holding piece) was broken on delivery.
Edit - I received a replacement for my armrest from DXRacer yesterday! Love the chair and now that it's complete really love it.
Received chair... Left armrest is shattered. Ticket submitted.... :|
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Kyle (from MD) gave me the address of elizabeth@dxracer.com which is their Director of Operations...
IndigoHaze
I will give that a try, thanks for your help! I'll let you know if they help me.
All of the orders have been shipped and are now on the way to you! Once tracking is available, you will receive a confirmation email with tracking information. Please allow 24-48 hours for this information to update in the courier’s system.
If you have any questions, please visit our Help Center (http://massdrop.com/helpcenter).
We're also on Instagram! We'd love to see photos of the drops you've received. Give us a follow @Massdrop and tag your pictures #massdrop. https://instagram.com/massdrop
Individual packages have started to ship! The vendor confirmed earlier that majority of the group's order has been sent out with the rest scheduled for pickup shortly. Once your package is scanned into the courier's system an email will be sent with shipping confirmation and tracking info.
Expect another update from us on 6/15 or sooner if something comes up.
If you have any questions, please visit our Help Center (https://massdrop.com/helpcenter).
Just about there! We've been in touch with the vendor regarding the group's order and they've let us know that they are still working to gather and pack the group's order for shipment to our warehouse in New Jersey. We will continue to check in with them throughout the fulfillment process and update the group again as soon as everything is en route to us!
Expect another update from us on 6/13 or sooner if something comes up.
If you have any questions, please visit our Help Center (https://massdrop.com/helpcenter).
elimelendez
So, the vendor is not shipping orders directly? They are being shipped to Massdrop, and then to us?
Bought a top of the line dxracer chair just over 2 years ago. The seat part is now starting to fall apart. Contacted them to be told I am out of warranty and it must be wear and tear. I am 135 pounds so weigh nothing and am not a kid, so know how to look after things and I have worn out this chair? Don't buy. Not worth the money. I paid 350 euro (About the same in dollars) for mine
Load 1 more comment
Hi Llucks, not sure what your point is, the finish on these is not good enough to last over 2 years, if I am half the size, should it not last twice as long? then to be told I wore it out is terrible customer service, so crap quality control and crap customer service equals do not buy, just wanted to let people know of my experience with them as you don't often see 2 year reviews, the one I have is a top of the line one, there was no more expensive offer, so would be exactly like this one
Madboy
Well seeing is that DXRacer Tank series is of higher quality than All of the lower specs models your shared experience is not useful to this discussion.
Thanks again for joining this drop! We have submitted the group's order with the vendor for the DXRacer Tank Series TB29 and they are working hard to prepare it for shipment.
As soon as the group's order is ready at the vendor's location, they will ship the individual orders directly to you. The current estimated ship date is 6/13.
We will keep the group updated throughout the fulfillment process. You can expect an update from us by the end of the day Pacific Time on 6/8.
If you have any questions, please visit our Help Center (http://massdrop.com/helpcenter).