ErgoDox Ergonomic Mechanical Keyboard Kit Discussions | Drop

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Showing 1 of 1922 conversations about:

ErgoDox Ergonomic Mechanical Keyboard Kit

Mech Keys

FULL DISCUSSION

kraftman

Jan 12, 2014

"The keyboards got put on hold by an extra week. This is due to most of our staff having gone to CES in Las Vegas this week (except me... boo)."
"We did have 2 guys at CES helping us getting more great products on the site, but that has absolutely no bearing on the ErgoDox fulfillment schedule what so ever. "
Sounds like you need to get your story straight ;)
Anyway, people understand that it takes time to get multiple components from multiple vendors ordered, manufactured, quality checked, shipped, etc, and that every delay from a manufacturer delays the whole process. They understand that 95% of the process is out of your control, and that you're waiting as much as they are for the most part.
What they don't understand is why you can't provide regular updates without constant pestering, or even meet your own self-imposed weekly update schedule.
All you need to do is once a week say "hey we're just waiting for the keycaps to finish production, or the cases to finish quality checks, or X to do Y" and people will be much happier, since they have some idea of what's happening. It takes 5 minutes and it will get people off your back.

Jan 12, 2014