ErgoTech Freedom Arms (Standard, Heavy Duty, Wall)search

ErgoTech Freedom Arms (Standard, Heavy Duty, Wall)

ErgoTech Freedom Arms (Standard, Heavy Duty, Wall)

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(14 reviews)
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Any chance of adding their new dual freedom arm setup to the next drop?
For the heavy duty arms, what model does it say on the box? I ordered the heavy duty arm from amazon 3 damn times and they keep sending me the one with the standard model. The supported weight for maximum weight is false, and I am so frustrated with having to buy, wait, and return, then repeat, 3 times and now right back to where i started over a week ago!
Does anyone else have issues with the arm actually supporting the listed weights? I have a 16lbs monitor in which the standard arm says it can hold more than 17lbs, but it drops so hard that it acts like my monitor is 30 lbs...
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If you are set on getting this arm, I would get the heavy duty. I decided to keep my standard arm despite Massdrop saying that I could return it because I have another monitor that I could use it for. Unfortunately the false weight limits do force us to take points away from the product despite the fact that it is probably one of the best, if not the best, looking monitor arms.
JustFluxz
Sounds like you have an adjustment issue on setting up the arm. I would encourage you to contact our tech support group via chat on our web site or call 1 877-523-2767
Can someone explain what the difference between this and a $30 one on Amazon is? How is this better? They all have positive reviews, cheap and expensive alike. And why are the heavy duty and regular the same price? What's the point in getting the regular then?
Slusho
Monitor weight support. You want it adjusted to your monitors weight so it moves and suspends freely
Slusho
Depending on the specific model, you can only articulate the arms in certain fashions. All of them do so a little differently. Having tried other brands too I moved to one of these as I prefer the movement personally, though having a USB port would have been a really nice addition. The inexpensive ones will probably do just fine for most people and most monitors. As many people said, check the weight ratings of the models and your monitor.
would this support a 32" monitor if it weighed less than the limit?
Ottoverdun
Yes, it will support it fine. The main problem is that even on the lowest tension setting for the spring, it may not stay exactly where you place it, and keep rising to the top of the vertical range.
How do you and how easy is it to route cables through the arm?
The regular version is on sale for $52.80 today at amazon. Just saying. Free shipping for prime members
anyone got the price it costs on the last drop? Idk why but I feel like it was cheaper last round if not maybe I should wait till black friday?
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red24
The previous two drops were $62.99
b1g_b1rd
Lol I thought it gets cheaper closer to the holidays... Not expensive
Which one should I get for the AW3418DW? I wont be joining the drop though because It costs more than amazon... I cry everytime..
JustFluxz
heavy duty probably
red24
Like the weight is technically under the maximum weight but i think it's less than a pound so idk if it will fall down a bit.
I've got the ErgoTech Freedom Heavy Duty with a Dell 32" monitor. Build quality is great and the gas shock adjustment works really well and seems to hold up. The one issue is the spring that controls the tilt (hinge joint just behind where the monitor attaches). It was fine at first, but now is getting too loose - to the point where no matter how the tilt is set, it will just droop down so that the monitor no longer remains perpendicular to the horizontal. Anyone else encounter this?
My order was canceled :(
Backordered... its only been 2 days ;(
I was about to order it.. and it closed lol im dumb
Worldwide shipping would've been nice :(
Hey Massdrop,
How about an update for those of us who joined the drop in July. It's going on 2 weeks past the original ship date (8/7) without any communication.
This is not shipping to Europe (The Netherlands). I'm very disappointed
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dvorcol
Nice chart but apparently DXracer no longer produces monitor arms....
tSo to previous people that have bought the product, have they bought any parts that needs replacement?
For example, when first setting up, there's an o-ring with an allen key socket, the product comes with an allen wrench but, the one I ordered several months ago was missing the actual hex socket. Basically it's the o-ring that holds up the monitor arm to the stand/mount.
I joined the last drop on 7/23 for $62.99 and they cancelled my order without a word. I found out due to a paypal refund on 8/7. After contacting support, they claimed to have sent an email stating the cancellation due to a back ordered product. That email never reached me if indeed it was sent. I ended up purchasing it from Amazon for $84 and I very much enjoy it. Massdrop gave me a $10 credit which I'm using to get a second one with this drop.
Just be aware that customer service is severely lacking here. Not only did they fail to fulfill their obligation last time, I wasn't notified, there wasn't an explanation anywhere on the website other than it was cancelled, they only offered $10 for the trouble, and they didn't inform me that they were doing another drop so soon. I might have waited a little had I known it would have been offered again so soon. At the very least they could have asked if I minded waiting on the back order or be auto joined to the next drop.
Point is, don't expect to much if/when things go wrong. Massdrop has lost it's sheen for me.
akovia
Hate replying to myself but it seems appropriate here. They just cancelled my order AGAIN!!
Still no email, found out again via paypal. Is anyone really receiving this item from Massdrop? I'm guessing they really didn't want to lose that whopping $10 credit they issued me. I think I'm done with this place.
Read through a ton of comments, and did a search so I apologize if this has been answered; but can this be mounted upside down to hang off a shelf on my desk's hutch? Downsizing my office in anticipation of twins...
MrDCon
I've tried something like that before, just make sure you have the mounting securely tightened and on a solid surface.
It's been 9 days Massdrop. Give us the good good.
Greekian123
I joined the last drop for this arm and It actually shipped out a week early so I wonder what the hold up is this time.
Are these shipping out this week? Estimated ship day was 8/7.
b1g_b1rd
still waiting for a tracking details email :/
b1g_b1rd
MassDrop ... any news here?
So I bought the HD mount for a monitor that only weighs 8lbs and even with a 5lb weight added I can still only get the monitor to lower a couple inches without springing back up. My fault, I know, but I was planning to buy a heavier monitor later this year. I would say even if your monitor weighs close to that 20lb mark you should only get the SD version. Other than that the quality and look is amazing and I'll be biting the bullet for the SD version in the mean time.
Hard call. I got the Acer XR38. It's within the weight of the standard just but so was this cheap Chinese thing I got which couldn't handle it.
Anyone in the same shoes with experience?
Standard or Heavy Duty best for a 7.81kg / 17.22lbs...?
Need the FDM-MAC-S01 for iMacs!!!!
looks nice and a great price, wish it shipped to Canada
Greensad
Same here :( I wish we could filter it for were it can go.
< $30 gets you a very good and strong monitor arm. No need for this.
The arm is sturdy and articulates my 28 inch monitor into a variety of useful positions.
ErgoTech/Massdrop, please update us. What's happened? It's already 10 days with no update. Are you not going to fulfill the drop?
Anyone a part of the recent drop receive the item or tracking info? So far I've only received an email alerting me to a possible delay.
Any info you may be able to provide @MegG45
Got mine today and had it installed with my LG 34" Ultrawide. If anyone is curious which mount to get, standard or heavy duty, check the weight of the monitor without its static stand. On LG's website, mine is said to be 18.5 lbs with the included monitor stand. But once you remove that, the monitor actually weighs less and is perfect for the Freedom Arm standard size. Initially I thought of getting the HD since mine was presumed at 18.5, but the standard was perfect with the weight of the monitor to rise up and down.
I really like the quality of this mount, doesn't look or feel lesser quality. The tools and bolts came in individual sealed and label plastic bags. Very straight forward installation.
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moonboobs
I have a 34" lg ultrawide as well, does the arm allow for vertical orientation of the monitor?I have a
innocentoak
It does but no point in rotate a 34" vertically. Itll be too tall for you to comfortably view it.