Sennheiser PC37X randomly goes bad after disconnecting the cable ?
Greetings, Yesterday I was using my headset like normal with my macbook, just listening to music and on a call with people like usual, and the headset was perfectly fine. The stock wire that came with the headset is extremely long and yesterday it annoyed me very much that it kept getting tangled with itself, so I decided to see if the cable is replaceable. I pulled out the cable from the headset and saw the adapter, and looked online for a replacement. Upon plugging it back in, the audio sounded extremely muffled and washed out. Im not sure what I did wrong to make it mess up like that as I've always taken good care of it, ive had it for about 2 years and its always just been chilling on my desk, but anywho I thought the cable just went bad and ordered a replacement. The replacement came, and the issue is still persistant, so I am not sure what the issue is I've tried multiple different headsets and the issue is not with the port, and I also tried it with my windows laptop and...
Apr 23, 2024
Can Massdrop staff please confirm warranty arrangement for this drop?
For us here in Australia at least, still a decent deal even if not massive markdown - they are same price on Etymotic website with current sale (and an additional free set of tips), but the international shipping via other sites for Australia is very expensive - was quoted about US70 for shipping to Aus on Etymoyics website!
For US customers - just as cheap to buy officially via Etymotics website with their current sale, plus you get a free set of spare earbuds AND with proper warranty by buying direct from Etymotics.
More than anything, just a bit disappointed by the lack of responses or engagement by Massdrop staff to conversations and queries on drops these days. They used to be so much more responsive, and a much more active and frankly engaging community of staff. :/