FIND Tracking Tag (2-Pack) Discussions | Drop

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Aug 7, 2014

Lame response from company on a substandard product:
Send this email and the FIND to the address below and we will replace it. US Mail return is fine.
When we get it, we will let you know.
When we send your replacement, we will let you know.
It may take a bit of time because inventory is still scarce (we are just starting in production as you know).
If you have questions, go ahead and send them to this email.
Mail your FIND(s) to:
SenseGiz 13068 Madrona Leaf Ct. Grass Valley, CA 95945

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FIND_team

FIND_TEAM

Aug 8, 2014

MehereHello ,
We will be happy to replace your defective FIND(s). We have made several improvements to our production processes now and the replacements will work as advertised. The tags shipped to you were from the first production batch, and we have made several improvements to deliver a perfect product. Only a small number of tags had some issues which are all resolved now.
Please write to us via http://support.sensegiz.com/ or http://www.sensegiz.com/contact-us/
Thanks

Mehere

Aug 8, 2014

FIND_teamMassdrop refunded my money...Case closed. Your product and support are Substandard!

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BrainFlush

6860

May 1, 2017

FIND_teamIgnore the past issues and come back to MD. Thanks. You fixed everything? So there you go.

FIND_team

FIND_TEAM

May 1, 2017

BrainFlushThanks, would love to be back on MD! The FIND is now a mature product with strong sales here in the US, Japan among others! Not sure who the buyer is on this category to do another drop. on MD!