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My fitbit charge HR was new unused straight from the manufacturer and lasted less than 6 months before it started breaking. The plastic part that covers the charging cable broke off first, I found someone that printed 3D replacements, fixed it with a little super glue. Ok cool. Next problem was that it just stopped charging all together. It made it just past the warranty, 13 months, stopped charging, and they won't replace it. Got a second fitbit charge HR.
SAME. THING.
Have a charge 2 now, better quality, better charger, better altogether AND they went back to allowing interchangeable bands so you can get whatever color you want. Only reason I got this was because fitbit is the only thing my wellness program at work allows us to use.