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As for the serial number I do have one on my spinning top.Not on the top itself but on the back of the case it came with.If you don't see it see if there is a Massdrop barcode sticker covering it up,it happens sometime.
Just got a response from Massdrop, but it makes my blood boil! This was their response after showing her the nick in the edge of the top: "Can you please provide a video of the top so we can see how the dent/knick effects its functionality?"
It seems very condescending... I responded with asking them if they would consider a dent in the hood of a new car or a big scratch in the crystal of a brand new watch acceptable since it doesn't affect the functionality.