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Showing 1 of 37 conversations about:
Fox River Military Wick Dry (3-Pack)
JohnWE
55
Dec 22, 2016
Still waiting for a human being to respond...
AlexanderF
31
Dec 24, 2016
JohnWEDid you read PeterK's message just below yours?
JohnWE
55
Dec 24, 2016
AlexanderFYes I did. My comment was aimed at the customer service dept. that keeps sending me automated emails promising a human response that has so far not happened.
I get that they're busy and probably understaffed but when asking the customer to contact them only results in automated email responses that don't address the issue at hand then I think it's fair to comment on that. I did my part by sending payment, now I'd like the good people at Massdrop to do their part and fulfill my order properly.
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