Sennheiser PC37X randomly goes bad after disconnecting the cable ?
Greetings, Yesterday I was using my headset like normal with my macbook, just listening to music and on a call with people like usual, and the headset was perfectly fine. The stock wire that came with the headset is extremely long and yesterday it annoyed me very much that it kept getting tangled with itself, so I decided to see if the cable is replaceable. I pulled out the cable from the headset and saw the adapter, and looked online for a replacement. Upon plugging it back in, the audio sounded extremely muffled and washed out. Im not sure what I did wrong to make it mess up like that as I've always taken good care of it, ive had it for about 2 years and its always just been chilling on my desk, but anywho I thought the cable just went bad and ordered a replacement. The replacement came, and the issue is still persistant, so I am not sure what the issue is I've tried multiple different headsets and the issue is not with the port, and I also tried it with my windows laptop and...
Apr 23, 2024
People on here have no right to say 'buyer beware' or 'Do not buy' as they have not brought from IMR and thus have no idea about the customer service and the 'brand' their sole argument rests on a past company that owes them IEMs and NO ONE knows precisely what the situation is.
This is not a Trinity forum, this is for prospective buyers to know about the IEMs, not about past companies and accusations. I, and others, who HAVE BROUGHT THESE, have had nothing but stellar service and a fantastic IEM to boot. The only crooks here are the people who wish only to discuss other subjects i.e. Trinity.
If anything Massdrop should get involved here as you guys are sabotaging not only IMR but Massdrop.
So, while I realize its a new company and they should (probably... maybe) be treated as such, I personally would not trust this guy with my money again, and I think the complaints in here are totally valid.
And I dont really think that one unsuccessful drop is going to seriously harm MD.
He absolutely was a liar. He was the face of that company over on head fi and repeatedly told people that production was finished (or just about finished) and products would be shipping out soon. He told people that for a year, when it obviously was not true.
The fact that he was the face of that company, to me says that it is absolutely relevant to this drop and its absolutely important that people know who they are buying from, even if he has completely turned his act around.
Furthermore, quoting another post (from numerous such, both here and at headfi, as an illustration of other interesting aspects of the whole story:
"ajaxender1248 1w
These might be nice IEMs. This company does not deserve your money. It does not deserve the support it has already had. Trinity was run into the ground. Bob was, apparently, going to leave the company and take a long break. All of a sudden, we get a promotional email for a new company, IMR Acoustics. If it's a new company, why are they using Trinity's subscriber list? It's not a new company, though. That was apparent from it having the *exact* same location. Clearly more information has come to light since. What is IMR? Just a rebrand. Likely an attempt to get some money back; who knows if it will ever be enough to make reparations to previous Trinity supporters. But it keeps Bob working, wow, great for him."
Here is a quote from another member and customer:
"ajaxender1248 1w These might be nice IEMs. This company does not deserve your money. It does not deserve the support it has already had. Trinity was run into the ground. Bob was, apparently, going to leave the company and take a long break. All of a sudden, we get a promotional email for a new company, IMR Acoustics. If it's a new company, why are they using Trinity's subscriber list? It's not a new company, though. That was apparent from it having the *exact* same location. Clearly more information has come to light since. What is IMR? Just a rebrand. Likely an attempt to get some money back; who knows if it will ever be enough to make reparations to previous Trinity supporters. But it keeps Bob working, wow, great for him."