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Showing 1 of 81 conversations about:
meswarts59
3
Feb 8, 2018
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I received this set yesterday and the ink cartridges all leaked, it's as if they were already punctured. It was a real mess when I opened the package....my hands are still stained. I have purchased quite a few pens/notebooks from Massdrop and have very happy with all purchases with the exception of this one.
Liz
1159
Feb 8, 2018
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meswarts59Yikes, sorry to hear this! By chance do you live in a colder area? I know we've been seeing inks freeze while in transit to colder winter destinations, which pops out the little cartridge seals...
Regardless, please reach out to our Community Support team through your transactions page if you haven't already, so we can help you out.
Regardless, please reach out to our Community Support team through your transactions page if you haven't already, so we can help you out.
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