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The level of professionalism displayed here is appalling. now it may not be Mass drop's fault directly but they are the ones who communicate to the vendors so they have some responsibility.
the consumer shouldn't be the ones punished for this incompetence.
This was my first time ordering from mass drop and based on this display it might very well be my last.
We deserve more explanations. rather than vague answers.
It was a Preorder. There should be no issue with getting product. Preorders are to RESERVE product for release day, period.