Hi All,
We talked to the vendor and it looks like the problems encountered were due to USPS mishandling shipments. Our vendor is working on correcting the issue and everything should be sorted out early this coming week.
We apologize for the inconvenience and are having our vendor follow-up with USPS to see what they can do do prevent issues like this in the future.
If any shipments are still having issues please reach out to https://www.massdrop.com/support and we will take a closer look for you.
-Hassan
Hi Group,
Sorry to hear that you that some of you are having problems with your orders. We have reached out to the vendor to get to the bottom of why a few of you are having issues. Rest assured that we are taking this matter very seriously and will update you all as soon as we get to the bottom of what happened.
In the meantime please open a support request with us at https://www.massdrop.com/support so our team can note your issue and make sure that we get you taken care of ASAP.
Sorry for any inconvenience and we hope to get this matter resolved soon.
-Hassan
seems there's shipping issues with this batch, mine came in a couple days ago, but I don't get it delivered to my home, picked up to find the post office had received it empty(already emailed support regarding it)
.. the box had nothing but the default latches holding it closed, so I assume alot probably opened in the mail(no tape whatsoever, which is a nono for any box with any weight to it)
so heres to waiting with no sleeves to show for it :(