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gringovamp
0
Jun 1, 2018
Was there the activation code for lifetime waranty somewhere that I have missed? Because I cannot find it now. Or does it not apply when the item was bought via Massdrop?
The cable tore at the junction after three months of use. After reading some reviews it seems the cable is a common source of issues.
ecoleman
766
Jan 22, 2019
gringovampKOSS's warranty is lifetime, contact them you should get it sorted.
gringovamp
0
Jan 23, 2019
ecolemanI already did. The reason I am asking about the code for warranty is that the fee for handling it differs here. Fee for handling the repair/warranty is $13 (!) if you don't have the code and $2 if you do. I don't mind paying that fee once or twice, but if the cable proves to be a constant bother that code would definitely be worth having.
ecoleman
766
Jan 28, 2019
gringovampI'm not positive but that sounds like something that should be in the packaging or warranty manual. Check your stuff if you still have it.
(Edited)
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