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Massdrop Flex Task Chair

Massdrop Flex Task Chair

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Hi Everyone,

The Massdrop Flex Task Chairs have arrived at the warehouse and the team is wrapping up quality control checks. We expect the chairs to ship by the end of this week (February 2).
Thank you all for your patience with this drop. We're looking forward to everyone receiving the first production of the Massdrop Flex Task Chair!
AveryC
Can't wait, just got my email with tracking number ūüĎć
Buyers beware: there is NO WARRANTY on this chair. My pitch lever on my chair broke after less than 45 days of use and MassDrop just told me too bad, so sad.

Don't waste your money, because this chair most likely will break on you as well.
The mesh does not appear to be of quality. It is already degrading after the very short period of time that i have had the chair. the headrest is a bit odd, maybe uncomfortable overall. Not a solid chair for long period sitting because of the lack of comfort in the upper back for me. The little lower to mid back support helps, but it is very minor. In addressing this concern, the easiest option was to use my old chair cushion for your back that was made out of poor quality memory foam lol. but it has done a better job for comfort during long hours of use. The locking mechanism works, but it is concerning about the longevity because as you sit against the lock, and as you move especially in the chair, you will notice some popping. So i think it will degrade and break down or stop working at some point. I just left it in locked full upright position as having it even at a slight recline will result in that issue. arms are alright. i like the adjustment of it. I can see it being too short for some people, especially idf you use the cushion.
my rating: 4.1/10
comfort: 6.5/10
durability: 2/10
build quality: 2/10
aesthetics: 7/10

UPDATE: Locking mechanism that locks the chairs back broke after normal use. This is an official highly recommended buyers beware. Have contacted consumer affairs along with a few others. Do not by any means purchase this chair. Massdrop is took the money and ran. It seems they were made aware that these chairs were going to be an issue, implicated from staff interaction, thus not giving a warranty.

Mesh is falling apart for the seat portion after long hours of use and time. Chair wobbles right and left even after trying to tighten the screws more. This chair broke after a few months of use. Was supposed to be a main replacement chair that was intended to last for over a year. After the third problem with massdrop, I am officially done with this company.



I received my Flex Task Chair a few weeks ago. It's quite comfortable and I've been really enjoying it so far. The mesh is naturally quite breathable and I've been able to sit in it for hours without issue. Personally I think the arm rests are a little too far back for me, even when adjusted fully forward, but I think that I've been getting used to them.

My main issue with the chair is that the recline lock has stopped working after only a few weeks of ownership and light use. I'm not sure what happened but the chair no longer holds its recline regardless of the lever's position. I've contacted Massdrop support regarding this and will update when I know more.

Overall I'm generally satisfied with the chair but i need to get my issue solved for me to really feel comfortable recommending it. One of the main selling points of the chair shouldn't stop working after 3 weeks.
About a month in and I'm noticing an indentation in the mesh from me sitting on it, in addition to it being abrasive. They definitely skimped on the quality of the mesh and put the budget in every other aspect of the chair. Hopefully the mesh doesn't keep stretching further and eventually tear. My old $100 Costco mesh chair developed none of these issues after 3+ years.
TheTaggerung
Thats certainly a concern. Whats the point of a chair if the part you're sitting on is falling apart. Have you notice it degrade further?

I've been thinking the Costco route since if you buy from them, its like a lifetime guarantee on the chair because of the return policy. I asked them how to best use the extended warranty on a motorized trashcan lid that broke and instead of guiding me through the warranty process, they just recommended I return it and get another one.
TheTaggerung
Two months in and the chair creaks and wobbles left and right when spinning around. Leaning forward makes the seat tilt back and forth. Only reason I'm keeping the chair is because when sitting all the way back perfectly upright, as I ought to be, there are no issues. My skin has "adapted" to the harsher mesh and seems ok going forward.
Just got mine assembled. No issues with any smells on the plastic. The chair is honestly great. The mesh is a little abrasive but otherwise comfortable and construction was very straightforward and simple. Other people mentioned issues with the headrest but mine locks nicely into place. At 200 dollars I would easily recommend this chair over a used Aeron to anyone seeking an office chair.
Nice Chair... But how long before the Plastic Smell go's Away?
Since I'm not super sure about the headrest on this being my jam: is it removable? I'd kinda rather not buy a chair with a headrest just to find out that having one is super uncomfortable for me, so if it's removable I'd jump on this in a heartbeat.
iaman
Yes
iaman
The headrest is off by default as you have to assemble the chair.

I felt the same as you, but was pleasantly surprised by how comfortable it is than not having, but if you still don't like it, you can always take it off if you decide to try it.
Plastic smells awfully. I moved chair to the separate closed room. I hope that the smell in a few days will go away.
There is significant out-gassing from the plastic used in the supporting structures above the gas cylinder.
Definitely keep away from small pets. My 12 lbs cat either doesn't mind or it is too smelly for her to investigate how the chair smells (typically she investigates the smell of everything entering the home).
Otherwise it is a great chair and I feel the money was well spent. Be sure to use the included white gloves when handling the washers and bolts.
I had a similar chair, and just imagine that each small hole in the back acts like a "mini-shelve for the dust". My AkRacing is hundred times better.
Would this work for someone who's 6'5"? Looking at the dimensions it seems small
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forestwombat
I think it would work. If you are not a husky 6'5", the only real limitation is the headrest. I think the headrest is a little bit of a shortcoming because there is not a way to lock it in. If I lean back my head to hard (or in a weird direction) the headrest slides down to the lowest position. That said, the back of the chair is really high compared to many of the office chairs I've used or owned.
If you are on the larger side, the other shortcoming would be the armrests are a little narrow and also move with no way to lock them in. I wear a holster for a phone and an electronic device on both of my hips (36w) and sometimes one of them will get hooked when I sit. I imagine those with say 42w or larger might have some troubles with the chair.
forestwombat
I'm 6'5" 210-220 lbs, 36" from floor to hip, jacket size 46 XL. I'm technically shaped skinny fat (permanent spare tire, 36-38" waist).
With the backrest slightly reclined and legs around 75 degrees (a must for me, 2x herniated discs in low back) and the headrest in the top stop, it is extremely comfortable.
If you sit upright, the base of the chair may not support the back of your legs properly (which shouldn't be different than a normal chair).
All being told, my home desk chair is now far superior to my work chair and only second to my rocking chair. A proper foot rest and monitor mount are my next steps. I was hesitant to buy because of my size, but now I feel like I will not have issues sitting for prolonged periods of time. Well worth the money for the build quality.

Anyone shorter than 6'5" or with longer legs likely won't be comfortable.
Hi i would love to purchase this chair. If this comes back please allow customers in the UK to be able to purchase this chair. I wouldn't mind paying a little extra for shipping costs. Reminds me of the ergohuman chairs that we sell here