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dannyboi71
11
Sep 3, 2018
one of the gears on the non-motorized side broke a tooth. does any one know where I can get a replacement gear or if there is some warranty
dgarrison
1
Sep 13, 2018
dannyboi71I've had the same issue lately. The right leg (non-motored) will often be almost an inch shorter than the motored side and will some times fail to raise because of the slipped gear. Is there any known repair or support claim for this?
dannyboi71
11
Sep 13, 2018
dgarrisonI dont know I made a support claim 1.5 weeks ago and I'm still waiting on a response
dannyboi71
11
Sep 13, 2018
dgarrisoni actually just got a response and they'll will be sending me a new one it fell under warranty
dgarrison
1
Sep 13, 2018
dannyboi71Awesome! I've just submitted a support claim. Thanks for posting this.
dgarrison
1
Oct 10, 2018
dgarrisonMine too was replaced under warranty. Just incase anyone else out there finds this like I did.
JuanLeon
0
Aug 20, 2021
dgarrisonI got the same problem, where do I contact support?
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