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Showing 1 of 7818 conversations about:
mrsim
35
Nov 10, 2017
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super pissed am having to pay a £50 customs fee here in the UK for these headphones which were made in bloody ireland which is next door to the UK...they were then shipped to bloody USA where aparently massdrop needed to check them before then being shipped back to the uk from USA costing me £50 for the privilage...not a happy bunny i may as well have purchased them direct from amazon or sennheiser themselves honestly whoever thought to use DHL for a shipping handler should be shot...they are the biggest rip offs ever and add fee after fee on top of the shipping fee...it's basically cost me a quarter of the price of the headphones to allow then to travel back and forth between continents for a month or two when they were originally made in the country next door to mine...massdrop either 1) have to set different warehouses in other continents to ease international taxes 2) 100% change their shipping carrier away from DHL as this company seem to be the only company to charge me these extorsionate rates wether it be a mobile phone from china or a pair of headphones from the USA,(via ireland still pissed about this ridiculous multi shipping joke), every other overseas shipper has never charged me any extra except this company
it seems now that i am doomed to never purchase another item from this great store ever again due to the fact that everything has to first pass through the USA first before going anywhere else in the world
massdrop...please please please consider having a european warehouse where you can ship stock all over europe at reasonable rates and the same for everywhere else in the world that needs it....rant over
and finally i would like to thank the company for creating such a great idea as this site without which such items as these very headphones would never have been made with their specific XX branding
kxrider85
100
Nov 10, 2017
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E111I don't think it was ever stated explicitly, but, as usual, shipping was free to the US.
mrsim
35
Nov 11, 2017
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Yakovyou think and yet i had to have my hd6xx's sent from ireland uk to usa then back to London uk... and i ended paying almost £50 in import tax and VAT for an item from a uk company... it makes perfect sense to have a euro warehouse half if the items in here are made in Europe
Antony.H
13
Nov 11, 2017
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mrsimDHL is just terrible. I've been talked with Massdrop support about how terrible DHL is. But I think it's all above cost and business decision. I always consider seriously while managing to join a drop. These are the only criteria which make me join the drop.
1. There is no other who sells/offers this item 2. It is half of the price in the market incl. shipping and I don't mind waiting for entire year
Except that, I can't think of any reason to join a drop anymore. It's pretty sad that shipping and DHL compromised all the goods on Massdrop for me. Massdrop is good for people who live in states. Not me who live in Asia.
1. There is no other who sells/offers this item 2. It is half of the price in the market incl. shipping and I don't mind waiting for entire year
Except that, I can't think of any reason to join a drop anymore. It's pretty sad that shipping and DHL compromised all the goods on Massdrop for me. Massdrop is good for people who live in states. Not me who live in Asia.
ripsterarmy99
153
Nov 11, 2017
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mrsimamerican business that is beneficial to american customers first. europoors come second not sure why people don't realize this
mrsim
35
Nov 11, 2017
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ripsterarmy99well it's simple because they are international now, i am not complaining that Americans get better/cheaper service that is a given because of the companies location what i would love to see would be done sense involved in certain decisions like shipping depending on location and maybe just maybe a European/asian location base as well as the usa, please remember my headphones were shipped from ireland the country next door to mine over to the states and then back again just so someone at Massdrop could quality control them, it should not be hard in this day and age to be able to communicate with their partners and seperate the European orders and ship them directly from the factory it's not like sennheiser themselves do not have a quality control system and i would also hazard a guess if it's better than massdrops..... and DHL.... they have to stop using that vampiric company
E111
192
Nov 11, 2017
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mrsimYou want them to carter to you so you can save £ 15 or so? Sure then Massdrop should just make partners in 30+ countries for everyone to save a couple bucks. Either way you would pay VAT and all you paid extra was customs and duty from getting from Massdrop HQ. Why not just buy the HD650 from Ireland then?
mrsim
35
Nov 11, 2017
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E111well it's a lesson learned regarding buying them direct as you are correct I should have gone straight to the source, as for catering to just me of course not this would benefit everyone who makes a purchase in europe and you seem to have missinterpreted me i meant a central European warehouse which caters for the whole continent not a singular distribution warehouse in each individual country that would make no sense as they would surely lose money and again I say if this company is only really benefiting usa customers then they should only allow for usa postage and orders and be done. but that is not the case they are international now and as such should also cater for this
E111
192
Nov 11, 2017
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mrsimI'm not a USA customer but I live in North America and after the tax/brokerage/handling I'll still be saving over $200 more over a brand new HD650 here, if the difference between a 6xx and 650 there is the 650 would be a better deal because you paid £ 15 extra then I don't really see the issue. If the distributor was in Europe wouldn't you have to pay the VAT like you just did?
Tomomo
84
Nov 12, 2017
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mrsimNo, i think you are mistaken. If you purchased the 650s in europe, you would still be paying VAT on it. It is integrated in the cost of the 650 you pay for. You probably just dont know that its there, an example would be buying the HD650 off amazon uk, there is VAT in that price. Whereas when you import goods from outside of EU, you would pay VAT as the price that you paid for overseas does not include it.
The other thing is massdrop is very clear about all of their items are shipped from USA regardless where its made. It will always ship from the states and they make it clear that it is your responsibility to manage these fees yourself.
Massdrop probably also don't have warehouse in multiple places as most likely the fixed costs of having employee, running costs overseas are costly. Even though it could benefit a few, it is not sustainable for their business. It could be either they end up making less of a profit or it could just be making a loss.
Antony.H
13
Nov 12, 2017
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mrsimYou're really patient and got quality EQ to reply to 'merican with pride who doesn't even know about EU and import tax among EU countries(Although there is Brexit which has not been done yet). I'd just sit back and wait for Massdrop official's response or it they don't give a damn. Then that's alright Massdrop got some many happy customers who like it so much even though with the terrible DHL.
I wouldn't bother to argue with the extra 15 pounds with them because they was not your main point and your main point was the arrangement that could really be improved by MD. Setting up branches and warehouses in different continent is not easy I can understand. But I can wait and happy to join new drops when they got a new warehouse in Asia.
St0rmr3v3ng3
65
Jun 20, 2018
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ripsterarmy99Businesses exist to turn a profit and pay dividends to shareholders you mong. They dont exist to be beneficial to any particular region or country. As long as something is profitable a company will do it, and if massdrop makes a significant enough portion of their revenue outside of Fattystan they will expand in those directions. So piss off with your aspie bs.
ripsterarmy99
153
Jun 21, 2018
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St0rmr3v3ng3They exist to make money, which means serving the biggest market, aka USA. Europe is too small of a market to dedicate money in to.
Happy now?
Happy now?
St0rmr3v3ng3
65
Jun 23, 2018
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ripsterarmy99No, making money means serving every market in existence that can throw a profit. Look in a mirror and ask yourself why you arent running a business. Here in this comment line lies the answer, hamburger.
McDonalds only has venues in the USA as well i guess, cause thats how profit is made according to you? Oh wait, they are all aroubd the world.
McDonalds only has venues in the USA as well i guess, cause thats how profit is made according to you? Oh wait, they are all aroubd the world.
ripsterarmy99
153
Jun 27, 2018
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St0rmr3v3ng3>No, making money means serving every market in existence that can throw a profit.
And sinking the money in the EU to properly distribute their products would not return a profit. Proved yourself wrong in the first sentence. Also i'm not American so the "hamburger" comment is hilarious.
Stay buttmad europoor.
And sinking the money in the EU to properly distribute their products would not return a profit. Proved yourself wrong in the first sentence. Also i'm not American so the "hamburger" comment is hilarious.
Stay buttmad europoor.
St0rmr3v3ng3
65
Jul 1, 2018
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ripsterarmy99Then why did all other american companies expand into the EU when they grew large? Why did Amazon come to the EU? Why did american fast food chains come to the EU? Why did many other silicon valley tech giants come to the EU?
What youre saying doesnt add up with reality.
Stay buttmad hamburger.
What youre saying doesnt add up with reality.
Stay buttmad hamburger.
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