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Massdrop x Carmina Oxford Wingtips
Showing 1 of 27 conversations about:
Massdrop x Carmina Oxford Wingtips
JaleesaG
1550
Marketing Team
Dec 13, 2018
Hi everyone, Great news! We’re excited to announce that the Massdrop x Carmina Oxford Wingtips have arrived at our warehouse and we’ll be shipping them out early. We now estimate to begin shipping by the end of next week. If you need to change your delivery address, please contact Community Support through your Transactions page (https://www.massdrop.com/transactions) by Sunday, December 16 at 5pm PT. We’re looking forward to you receiving your shoes soon!
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Pacman2
31
Dec 22, 2018
JaleesaGHi, I just got my shoes, but I didn't get the shoe trees that were said to be included. Is there any action that can be taken about this? Thanks and happy holidays!
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NouYorker
19
Dec 24, 2018
JaleesaGMine just arrived and also without shoe trees. Do they come in separately? Thanks!
(Edited)
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cmfuen
0
Dec 28, 2018
JaleesaGNo shoe trees either.
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JaleesaG
1550
Marketing Team
Dec 28, 2018
cmfuen@NouYorker @Pacman2 Hey guys! So sorry about that! We're checking with our vendor on the status of the shoe trees. We'll be back with an official update as soon as we hear back.
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Drp13
1
Dec 31, 2018
JaleesaGAny word? Still haven’t heard a solution
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Odiodi
40
Jan 3, 2019
JaleesaGI didn't receive shoes trees either. Are you still checking with the vendor? What means of communication are using? After the previous fiasco with Carmina, didn't anyone at Massdroop think to check the boxes this time... you know, just in case there was a dog turd in there or something?
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JaleesaG
1550
Marketing Team
Jan 4, 2019
OdiodiHi there,  Our vendor is back in the office from the holidays and confirmed that they're going to be shipping the shoes trees out to all drop members in early February. We apologize for the inconvenience and oversight and look forward to getting those shoe trees out to all of you as soon as possible.   If you have any questions or concerns, please feel free to reach out to our Community Support team: https://www.massdrop.com/support

cmfuen @NouYorker @Pacman2 @Drp13 @Odiodi
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NouYorker
19
Jan 13, 2019
JaleesaGShoe trees arrived. Thank you!
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