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Showing 1 of 27 conversations about:
JaleesaG
1550
Marketing Team
Dec 13, 2018
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Hi everyone, Great news! We’re excited to announce that the Massdrop x Carmina Oxford Wingtips have arrived at our warehouse and we’ll be shipping them out early. We now estimate to begin shipping by the end of next week. If you need to change your delivery address, please contact Community Support through your Transactions page (https://www.massdrop.com/transactions) by Sunday, December 16 at 5pm PT. We’re looking forward to you receiving your shoes soon!
Dec 13, 2018
Pacman2
31
Dec 22, 2018
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JaleesaGHi, I just got my shoes, but I didn't get the shoe trees that were said to be included. Is there any action that can be taken about this? Thanks and happy holidays!
Dec 22, 2018
NouYorker
19
Dec 24, 2018
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JaleesaGMine just arrived and also without shoe trees. Do they come in separately? Thanks!
(Edited)
Dec 24, 2018
cmfuen
0
Dec 28, 2018
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JaleesaGNo shoe trees either.
Dec 28, 2018
JaleesaG
1550
Marketing Team
Dec 28, 2018
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cmfuen@NouYorker @Pacman2 Hey guys! So sorry about that! We're checking with our vendor on the status of the shoe trees. We'll be back with an official update as soon as we hear back.
Dec 28, 2018
Drp13
1
Dec 31, 2018
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JaleesaGAny word? Still haven’t heard a solution
Dec 31, 2018
Odiodi
40
Jan 3, 2019
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JaleesaGI didn't receive shoes trees either. Are you still checking with the vendor? What means of communication are using? After the previous fiasco with Carmina, didn't anyone at Massdroop think to check the boxes this time... you know, just in case there was a dog turd in there or something?
Jan 3, 2019
JaleesaG
1550
Marketing Team
Jan 4, 2019
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OdiodiHi there,  Our vendor is back in the office from the holidays and confirmed that they're going to be shipping the shoes trees out to all drop members in early February. We apologize for the inconvenience and oversight and look forward to getting those shoe trees out to all of you as soon as possible.   If you have any questions or concerns, please feel free to reach out to our Community Support team: https://www.massdrop.com/support

cmfuen @NouYorker @Pacman2 @Drp13 @Odiodi
Jan 4, 2019
NouYorker
19
Jan 13, 2019
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JaleesaGShoe trees arrived. Thank you!
Jan 13, 2019
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