Sennheiser PC37X randomly goes bad after disconnecting the cable ?
Greetings, Yesterday I was using my headset like normal with my macbook, just listening to music and on a call with people like usual, and the headset was perfectly fine. The stock wire that came with the headset is extremely long and yesterday it annoyed me very much that it kept getting tangled with itself, so I decided to see if the cable is replaceable. I pulled out the cable from the headset and saw the adapter, and looked online for a replacement. Upon plugging it back in, the audio sounded extremely muffled and washed out. Im not sure what I did wrong to make it mess up like that as I've always taken good care of it, ive had it for about 2 years and its always just been chilling on my desk, but anywho I thought the cable just went bad and ordered a replacement. The replacement came, and the issue is still persistant, so I am not sure what the issue is I've tried multiple different headsets and the issue is not with the port, and I also tried it with my windows laptop and...
Apr 23, 2024
usb 1-1.3: 1:1: usb_set_interface failed (-32)
And there is no sound from SDAC anymore even after I replug it and restart PulseAudio. Only a full reboot helps, which isn't really great. I've never had this issue with ODAC rev. B on the same machine in the same OS configuration.
I'm using SDAC in 44 kHz / 24 bit stereo mode and my kernel is 4.4.0-101-generic #124~14.04.1-Ubuntu SMP Fri Nov 10 19:05:36 UTC 2017 x86_64 x86_64 x86_64 GNU/Linux
Is it possible to investigate this problem somehow? I can provide any debugging info required.
As for upgrading—I can't do that easily, because it's a corporate environment where the entire company must use a particular distribution version for ease of maintenance.
Thanks for designing and releasing this DAC! (sorry I forgot to thank you at the very beginning :)