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Aaron_S
54
Oct 14, 2017
I am not seeing any where to offer feedback for this product so I guess I will start one here.
1) Quality seems to be an issue with this run. I think both Massdrop and Naked and Famous were under fire to get these out and shipped on time. I don't believe this quality is indicative of what either company is capable of. Sept 28th estimated ship date might have been a bit aggressive (given the size of this PO) to do a thorough quality inspection. -Nothing is worse then being late then being late and of poor quality. -Don't underestimate the power of proper communication and setting the expectation. I would not have had any problem if back in August I was notified that production was running behind. However, we were kept in the dark throughout this whole process and didn't receive any product update till 9/22.
2) The serialized number means nothing for several reasons. -The location. Put the serial number on the leather patch or not at all. -The actual number has nothing to do with me. For a product that becomes so personalized through wear I think the serial number should be personal too. I think that the serial number should be within at least a 100 from the order of when we made our purchase. I believe I was in the low 400s. I should not have gotten a serial number of 1062. You have our transaction ID numbers, keep this number with our individual purchase.
All things considered, this really was not that bad of a drop and I think both Massdrop and Naked and Famous can learn a lot from this. I hope to see another collaboration in the near future with a better and more organized process.
naterw
294
Oct 15, 2017
Aaron_SI want to piggy back on everything you say to keep this feed back easy to find.
Any time wasted on the serial numbers was a waste. If it was unit 5 of 100 it might be cool, but the tag location nullifies it regardless.
I lucked out out and the jeans fit, I also lost 18 lbs since I ordered and would be SOL if I hadn’t- they are a close but good fit.
I like Naked and Famous, and Masdrop working with a quality company is a good direction. No more Chinese made jeans for +$100 now that we know a company can turn a profit at this price.
I would have have preferred they remove the co branding and put the extra few dollars that cost into upgrading the materials or hardware. Or better still develop a pair that was unique for massdrop (like the N&F Kevlar). I would have paid an extra few bucks to kick them up a notch.
Lastly the shipping was almost an insult. It took 10 days for the package to travel across about 5 states, that coupled with the shipping delay was very annoying.
I would like to see this drop again but add $25 to cover an upgraded product and pay someone to tell us what is going on.
je11y
142
Oct 24, 2017
Aaron_SI was one of the first to order these and got stiffed with the serial number, which like you and others have said doesn't really matter since it was scrawled on a tag with a crayon. Regardless, when a company uses the word "guaranteed" it should hold some weight. The real issue is with the crappy stitching.
MD has promised a replacement pair; somehow with a lower serial number which I'm sure has no actual indication of the order it was produced in. They can choose any number they please and go to work with their crayons, but as long as the stitching isn't crap I'll let it slide. MD, if you're listening (doubtful) I'll take #69 since there seems to be no rhyme or reason to the numbering. They have completely ignored my request for an explanation of the serial number inconsistency.