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Alex1514
88
Apr 5, 2017
I'm literally an hour away from Noble Audio and I still don't have my IEMs. April 5, no tracking number, no shipping confirm, NOTHING. I'm not even getting messages from UPS saying that something is on the way. If Noble straight up forgets orders then I can't see myself ever buying from them on massdrop or their website ever again. 8 entire months and counting for some in ear monitors. What a joke.
Alex1514Hey, this is Brannan from Noble! Please shoot us an email at contact@nobleaudio.com and we will sort this out for you.
CEE_TEE
3480
Apr 6, 2017
Alex1514Hey Alex1524, did you ever contact our customer service via the transaction page? You should have had tracking updates or the IEMs by now for sure...
Alex1514
88
Apr 6, 2017
CEE_TEETalked to Massdrop customer service yesterday and they basically said, "Wait a couple more weeks, we're not going to help you." Noble customer service hasn't responded yet.
CEE_TEE
3480
Apr 6, 2017
Alex1514Okay, we should take it from here on this one. I'll take a look and see what I can do. Brannan's probably getting ready and traveling to Head-Fi's SoCal CanJam... (Thanks, Brannan, for chiming in and helping some people in the discussion here!)
Alex1514
88
Apr 6, 2017
CEE_TEEOkay. What information do you need from me?
CEE_TEE
3480
Apr 6, 2017
Alex1514I found you, please check email when you get a chance...
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