Mini Iceland Wood & Resin Artisan Keycapssearch

Mini Iceland Wood & Resin Artisan Keycaps

Mini Iceland Wood & Resin Artisan Keycaps

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Stickied
Hey guys,
Just spoke to vendor regarding some of the sub-par artisans some of you received.
Here is the full scope from vendor: "It was pretty difficult to QC and manage 1000+ orders this time around, however - this is not an excuse, we will be replacing all unsatisfied orders. We did not want to disappoint you all and will make this right."
Please reach out to our community support team through your transaction page if you have not done so. I've already gave them a heads up regarding this drop and they are aware. From there, our CS team will consolidate the entire replacement order and have our vendor work on/ship out the replacements accordingly. Apologies for the inconvenience, thank you all for supporting this drop.
For this of you that are wondering when this drop will be coming back, we're in the discussion with the vendor - furthermore - reassuring QC so this does not happen again.
Xi
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Yeah, that'd be great if peeps want to share :)
XiK
Quick update on the replacements --- the new keycaps are finished and ready to go. BKD is currently setting up shipment with our courier contact in China. Will be en route to our warehouse very soon.
Thank you everyone for waiting so patiently. Xi
Stickied
Update:
Vendor is wrapping up the replacements for those who reached out to us. Our CS team is tracking the ETA closely with me. Apologies again to those received a defective unit. For those who are curious, the defectives were mainly coming from the OEM batch, the SA is most likely safe. Since there are more than 1K of requests in queue for this drop and vendor is ready for the next round. We'll be bringing back this drop with SA profile only. Strict QC will be reinforced. Thank you all for your support guys.
Xi
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:( sorry to hear... let me take a look and flag your case to the team.
XiK
I totally missed any anouncement about replacements until I saw a post about it now, is it too late to chime in for a replacement? I'd be especially willing to try any other variation that came through ok at this point as mine is one of the OEM's
Was nervous ordering this because of all the bad reviews, but mine came out awesome. Glad the vendor fixed whatever problem they were having.
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Only got back to the UK yesterday; opened the package and was pleasantly surprised. While it's not as full as the product images, it's a huge improvement on what I got before. One complaint is that the cap is a fair bit taller than my other OEM profile caps.
Still haven't received my replacements... Apparently this shipping service takes quite a while to get here (living in Canada).
Looking over the discussions it doesn't look like I should have much hope though. If they are still non-representative of what was advertised I hope that at least the return process isn't too difficult.
lumafoxy
Update: I've received my replacements and unfortunately these are also nothing like what was expected. Fortunately I was able to ask for a refund and received it with little to no friction.
Anyone else have to to pay customs on the replacement? Had to pay around $18 more to get the item, after paying $18 the first time. It's an $81 keycap at this point. (UK, by the way)
Had to ask for a refund on mine because Massdrop support never even shipped my replacement.
time to start winding down the number of purchases I make through massdrop.
PigmonkeY
I believe I am in the same boat. I'm still holding out hoping one will show up in the post. I sent in another ticket 3 months after my first one.
Got my replacement yesterday. Disappointing. It's . . . better than the one I got, and if you look at it from the side it looks kind of like the picture, but from above it just looks milky and greenish. There's way too much of the "fog". There's also a visible white seam up the center. I'll post pictures later.
I don't really want to deal with the hassle of a refund, and I really hope that others had better luck with their replacements, but I'm kicking myself for buying the Mt. Fuji keycap from BKD, and I have very low hopes for it. As it stands, I'm never getting anything from them ever again.
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Yeah I got my replacement as well, the blue is way too strong. It makes the scenery seem as if its underwater. I think my first glacier was better than my second -.- , and my first one had a crooked stem.
Aveonyx
I couldn't see the stem of the cap right down the middle through my first one I got, and can see it perfectly through the second. I would consider mine worse :/
Got my Northern Lights replacement today and I can see the stem right through the cap :( . The keycap is definitely shaped a lot better and the edges arent as sharp, although its still noticeably taller than the ESC key it's replacing and i got OEM profile. It still looks nothing like the picture, and resembles Glacier more than Northern Lights, which is what I ordered. I'm really disappointed that it's still not what I was expecting and looks nothing like the picture.
The fact that they actually looks like its missing material down the middle and I can see straight down to the stem is actually worse than the first keycap I got.
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Hi guys,
I had finished all the replacements,I have to say sorry to all of you wait such a long time. There were many works(polygon mini iceland,MT.Fuji,Mini iceland R2,and make the new Design) and those keycaps really not easy to make.The issues come to this drop really mean a lot to me.I will provide better keycaps to everyone. Here were some pictures to you,and I will sent it today.
BIGKID
Nothing here yet... Should we have received them by now?
Obviously reviews are a worry. If I was to join the drop and the cap isn't up to my expectations, would return shipping be covered by seller? Some reviews state that even the replacements are horrendous and my concern is that return shipping isn't covered and I'll have to pay for shipping multiple times.
Mickifree
For the first round, we didn't have to send the dud caps back, so I'd assume it'd be the same (hopefully no more issues though :P)
Considering the images and reports of sub-quality caps, I wonder if the images are just renders not shots of actual caps. I would love to have Lagoon in OEM--shit I'd probably even take it in SA--but I've yet to see any versions which look remotely as good as the images on the drop.
Koatl
Pretty sure they are real photos, since you can spot a few imperfections. But they were probably taken under favorable lighting conditions, and a few adjustments to the contrast and saturation sliders can do wonders, too. As you say, I've not seen a single picture from a user that even remotely looked like those from Massdrop...
Meloditude
Indeed. Thanks for your thoughts. Well, I think I'm just going to give it a shot and hope they've learned from their mistake. It really is a beautiful cap which would match my board perfectly if it comes out good enough.
will these turn yellow over time?
Not letting me join drop in OEM profile. Only lets me join when I select SA. Fix?
the only option is SA and its an extra $2? the heck
kairu
OEM isn't available since they had a much higher failure rate.
Where's the option for an OEM profile?
How about you finish resolving all issues with the previous drop before doing a new one?
famguy07
Gotta sell all those cancelled orders.
Really wanted to get all 4 of them, but after reading all the comments I feel like spending my money in the casino would be more responsible than buying these keycaps.
The most shocking thing to me was this: https://www.massdrop.com/buy/mini-iceland-wood-resin-artisan-keycaps/talk/2036000
So after this horrible, horrible first keycap, the customer received only a slightly less horrible replacement. I mean, what the hell? If the manufacturer can't get it right on the 2nd attempt, I don't believe he will so on the 3rd. If you get a 2nd chance and fuck it up as well, something's really wrong.
And then there's the whole thing with the stems and how reliable they are, especially when being used for a longer time.
So are these leftover from the last drop?
SheepyPi
They were hand made to order, so I highly doubt it?
What is the difference between oem and SA?
joshualan
SA profile is much taller.
damn. Looks like a lot of duds. That is disapointing
I’m almost afraid to go for this now.
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A bunch of people haven't even received their replacements yet.
And some of the replacements looked like this: https://www.massdrop.com/buy/mini-iceland-wood-resin-artisan-keycaps/talk/2036000
Meloditude
The replacment is just as bad and looks like it’s from the same batch. These are handmade keycaps and to get such bad results, you have to consciously make them so. Which is clearly a sloppy effort on their part in trying to push out 1000+ caps. Hope they can redeem themselves.
My package was lost.
Turned my money into waste... After browsing the comments in this page, I think I am the lucky one? Even the thing I receive is totally different from the cover photo, which looks like a hell instead of Mini Iceland...

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Probably, contact support.
nodegin
Hahaha. I'll take your "hell" cap if you don't want it. ;)
So I finally got my lagoon cap. Theres a side thats completely devoid of detail. The stem kinda cracked too when I put it on my keyboard.
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I like my Valley keycap, but I'm not blown away. Might just be an expectations thing?
Most flattering photo I could take of it:
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With a torchlight under it, you can clearly see the mist:
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Some possible improvements:
1) The fog effect is only quite noticeable with a light underneath it, and even then, it looks sparse, unlike in the description page. With the naked eye, you'll have to look closely to see the mist. It somehow looks better photographed, so expect very thin and wispy mists with the real thing. A possible improvement would be a variation in mist thickness/texture. A little thicker here, and little bit thinner there. Invokes a sense of mystery. Will definitely look more interesting.
2) In the first picture, the lower left side of the keycap, where the wood juts out of the white resin jarringly. Will be better if some of that thick fog covering the trees can be applied there to cover the abrupt manner in which the wood juts out there. Kinda spoils the look, looking as if the jagged rocks are jutting out of a lake of milk instead of a bed of fog. The empty white resin parts are actually where light will be able to shine through with a backlight, but they could be made more interesting. As is, these parts look a little empty, and jarring.

Otherwise, I'm rather liking mine. Haven't had a chance to stick it on a back-lit MX keyboard (that's a Logitech G Pro in the background with Romer-G switches.. hey it's not bad!), but I may update with more pictures when I can.
will this fit my keyboard? its the following https://www.amazon.com/Razer-BlackWidow-Stealth-Mechanical-Keyboard/dp/B01NAEDGWM please and thanks
Zeek88
yes
When do I have my replacement??
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Received mine today, one of which was fantastic, unfortunately my Lagoon cap seems to suffer from the same problems that many are experiencing. Already contacted support and hope that everything works out.