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Product Description
Neato’s Botvac Connected features the advanced laser vision, low profile, and high intelligence of the Botvac 80, but with an added benefit: This robot vacuum is Wi-Fi enabled, which means you can control it from wherever you are. Simply use the Neato app to set a schedule (daily, multi-room, or spot cleaning), stop or pause the robot, and get instant notifications about your vacuuming activity Read More
Just want to mention as i previously did. If something breaks on your robot you can expect it to be out for atleast a month for a repair. The company currently doesnt service the robot in house and sends it to a company called Funai that has abysmal customer server. Mine was actually out for 5 months and they kept giving me the run around when i tried to get an update on it. Then i had to contact the Better Business Bureau to get it resolved and they would send me a message through BBB saying it would be shipped out the next day in hopes I would close the ticket but they actually ended up sending it out a month later. If Neato Robotics does not do something about the repair service I could not recommend this product, especially with the frequency of the robot breaking.
What's with this price? It's $410 on Amazon, Best Buy. Why would anyone want to buy it at $600?
EDIT: This has been shown to be incorrect. The $410 is the D80, not the same model. This shows up as $650 on Amazon: https://www.amazon.com/gp/offer-listing/B0168KHVZW/
caseofthegundays@icepenguin is correct. Thank you for that. You are looking at very different models. This is the top of the line. Please make sure you are comparing apples to apples as posting in the community discussion that this model can be found for $410 somewhere else can be confusing to members.
If in fact someone is beating us in price we for sure want to know about it as we can most likely get a better cost/price for the community. However in this case we are the lowest price out there.
Cheers.
I wouldnt take one of these vacuums if someone gave it to me for free at this point. My BotVac D80 has been at the repair shop that Neato Robotics recommends for 4 months and no updates or information on its current situation. Maybe if Neato Robotics found a better repair company but this is just ludicrous.
Ill repeat what I've said in the past. Ive had this robot for about 2 and a half years. Had few problems with it then this year I've had to send it back in 3 times for repairs. The last two times I have done so the robot has been out at the repair vendor for over a month. If i have to send it again I might as well have just bought another robot for the cost of the repairs.
I received my vacuum on Friday.. It was a nice surprise but it would've been nice to be notified and have the tracking number before it arrived as it wouldn't have spent hours getting wet in the rain. Fortunately the vacuum did not get wet as far as I can tell but it could've been damaged or stolen... Not cool massdrop...