Sennheiser PC37X randomly goes bad after disconnecting the cable ?
Greetings, Yesterday I was using my headset like normal with my macbook, just listening to music and on a call with people like usual, and the headset was perfectly fine. The stock wire that came with the headset is extremely long and yesterday it annoyed me very much that it kept getting tangled with itself, so I decided to see if the cable is replaceable. I pulled out the cable from the headset and saw the adapter, and looked online for a replacement. Upon plugging it back in, the audio sounded extremely muffled and washed out. Im not sure what I did wrong to make it mess up like that as I've always taken good care of it, ive had it for about 2 years and its always just been chilling on my desk, but anywho I thought the cable just went bad and ordered a replacement. The replacement came, and the issue is still persistant, so I am not sure what the issue is I've tried multiple different headsets and the issue is not with the port, and I also tried it with my windows laptop and...
Apr 23, 2024
Thanks
I am pretty sure those samples you mentioned were using the Acoustic Zen preset.
Usually when the sound using the trial software is different than the pre-rendered demo files, the cause is some other software or audio settings that are "interfering" with the Out Of Your Head processing.
Many computers come with preinstalled software to go with the built-in audio card. This software can conflict with Out Of Your Head. Please double check that all other audio enhancement settings are disabled. The same holds true for any after market audio hardware or software. Most audio hardware and software come with drivers or enhancements too that should be checked.
Secondly, double check that the media player you are using also has all audio enhancements disabled. (At least to troubleshoot.) Then you can enable certain functions to see if any of them are affecting the sound of Out Of Your Head.
Lastly, be sure that you are actually hearing the processed audio from Out Of Your Head. I know it should be obvious, but if you turn on the Bypass mode or switch presets or mute one or more audio channels in the Out Of Your Head Control Panel, you should be able to confirm that you are in fact hearing the Out Of Your Head output.
Feel free to e-mail us if you want to troubleshoot your specific system. info@fongaudio.com
-Darin