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Showing 1 of 72 conversations about:
elimelendez
2201
May 13, 2015
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JohnCGilliland
5
May 14, 2015
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elimelendezWhat if we did not order the black dot-grid pad. Are the other products that were supposed to arrive at your warehouse on 5/11 going to be shipped out sooner or are all order going to be delayed by the dot grid pads? Just curious. I was not expecting the pad back order to affect me.
Thanks!
BKbinky
1
May 14, 2015
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elimelendezI'm confused at this point which pad I'm getting. Wanted a plain old #18 Dot Pad but nothing said 3-hole (just rechecked receipt) and never had a want or need for a 3-hole. How can I find out? Is this board the only way to contact Massdrop?
elimelendez
2201
May 14, 2015
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JohnCGilliland@JohnCGilliland I just checked the status of your order and it should be shipping today or tomorrow!
JohnCGilliland
5
May 14, 2015
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elimelendezWow, didn't expect that good of news. Thanks so much!
JonasHeineman
5987
May 30, 2015
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BKbinkyHey @BKbinky -- The best way to get support for any order after the drop ends is to submit a Specific Order Inquiry: https://www.massdrop.com/support
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We will remain in contact with the vendor and make sure to keep you all informed on the progress of the order.
Thanks for your patience and expect an update from us on 5/22 or sooner if something comes up.