Sennheiser PC37X randomly goes bad after disconnecting the cable ?
Greetings, Yesterday I was using my headset like normal with my macbook, just listening to music and on a call with people like usual, and the headset was perfectly fine. The stock wire that came with the headset is extremely long and yesterday it annoyed me very much that it kept getting tangled with itself, so I decided to see if the cable is replaceable. I pulled out the cable from the headset and saw the adapter, and looked online for a replacement. Upon plugging it back in, the audio sounded extremely muffled and washed out. Im not sure what I did wrong to make it mess up like that as I've always taken good care of it, ive had it for about 2 years and its always just been chilling on my desk, but anywho I thought the cable just went bad and ordered a replacement. The replacement came, and the issue is still persistant, so I am not sure what the issue is I've tried multiple different headsets and the issue is not with the port, and I also tried it with my windows laptop and...
Apr 23, 2024
I’ve been using this cable with Massdrop x Noble X Universal IEMs, and the beeping sounds with these sensitive IEMs are extremely loud and painful. I find myself afraid to use the device as the battery level decreases because I know that at some unexpected moment there will be explosive beeping in my inner ear.
I love the build quality of the cable. I find it more comfortable and more premium-feeling than Noble’s stock cable, which was already great. I will have to return the product to Massdrop if the dangerous beeping can’t be stopped, but I’m not pleased by the thought of returning it as I’ve actually come to like this cable quite a lot. I’d love to keep it if I can.
When the notification sounds are at their lowest volume, they are tolerable. As far as I can tell, the volume setting is saved between powering off and back on. The power-off sound is now completely tolerable, but the power-on sound seems to consist of 6 tones—the first 4 are lowered, but the final 2 are still quite loud.
Anyway, as long as I power on the device before inserting the monitors into my ears, it should be fine. Thanks again for the help.
As to the the comment about the loud beeps at power on/off (alert tones is what I call them). I agree with the above comment that these are almost intolerable, borderline painful. Please get an engineer to create the default sound level for these alert tones at the lowest level.
I have read through the PDF multiple times, and I have implemented the "simple" suggestion listed above. However, you really need to add a section in the PDF about this procedure. And you need to be much more remedial/verbose about the steps involved, plus the expected results.
I needed to run through this procedure multiple times, it wasn't until I discovered that I needed to press the "-" button directly after I paused the music, only then did I hear the "confirmation tone" alerting me that the volume of the alert tones were decreasing.
Just to repeat myself, I needed to pause the music and immediately press the minus button and hear a single tone, and then restart the music and repeat this procedure multiple times to get the alert tones to the lowest level possible. It seems I could only decrease the alert tones 1 or maybe 2 steps each time.
Nevertheless, I am happy now with the sound level of the alert tones.