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Hi Everyone, The Massdrop x OLKB Preonic Mechanical Keyboard Kits have arrived at the warehouse. The kits are going through quality control checks and will soon be prepared for shipment. During our initial checks, we unfortunately found that the Canvas keycaps were printed with incorrect legends causing the letters to be smaller than intended. Instead of holding up the shipment for those of you who ordered Canvas keycaps, we will be sending the units we have available now and we will ship out a second, corrected keycap set as soon as we’re able.
We apologize for this issue, and the delay while we wait to get you corrected keycaps. Our community support team will be reaching out to those affected with more information. We are on track to meet our estimated ship date of February 28.
mazelaar
18
Feb 16, 2018
YanboWuOh that’s actually really nice! When I first got the update email I thought it was going to be delayed, but this is a much better solution! I’m so excited to get mine!
Smugmug
64
Feb 16, 2018
YanboWu@YanboWu This is a better than before solution - can you post pictures of the incorrect canvas caps that we will receive - so we could plan to put them together in March or until the correct caps came? Thanks.
SmugmugHere is some comparisons of the two sets.
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Dominosmofo
16
Feb 17, 2018
YanboWuDouble the keycaps for the same price and same ship date.... Sure, why not?
Smugmug
64
Feb 17, 2018
YanboWuThanks, I would postpone until the correct set.
Smugmug
64
Feb 17, 2018
DominosmofoThe correct set will arrive 1-2 month late - did I miss somewhere?
Dominosmofo
16
Feb 17, 2018
SmugmugNot sure what you're asking. But, yes, the keycaps with the correct font size will ship out later. In the meantime, we will still get our Preonic kits along with the incorrect font keycaps. So those of us who ordered the Canvas keycaps will be getting two sets. One with the large and normal font, and another with the small hands, presidential sized font.
Smugmug
64
Feb 17, 2018
DominosmofoTherefore not same ship date.
CargoCult
59
Feb 17, 2018
YanboWuThanks for the update, can you just confirm my understanding as it's a bit ambiguous @YanboWu?
I ordered a Preonic with Canvas - Can you confirm that my order will be shipped now (albeit with a set of Canvas with incorrect legends)?
youjean88
10
Feb 17, 2018
YanboWuHi Yanbo
Sorry, I've been trying to find a way to PM users but I can't seem to find that option.
I'm trying to join the Tokyo60 drop and wanted to know if I could add 2 sets of switches to the order. I wanted to add 2 sets of Halo Clear switches (for a total of 120 switches) to my order, but Massdrop will only allow me to add 1 set of switches to my order. Please help if you can. Thank you!
youjean88Massdrop doesn't have a PM function. A lot of people use Reddit or Geekhack instead (they just share their usernames in these discussions).
thalesfsp
21
Mar 5, 2018
YanboWuWhen will sales be re-opened?
Jearil
0
Mar 5, 2018
YanboWuSo I got mine the other day and I did order the Canvas keycaps and it came with nothing (not even the misprinted ones). So I basically now have to wait a few months before I get any keycaps? This is somewhat frustrating because I don't want to buy ones that will be replaced when the ones that are supposed to come with it arrive a few months later, but right now I can't use the keyboard.
Dominosmofo
16
Mar 8, 2018
JearilThat stinks. I received mine with the small font. I'm guessing they didn't have enough to go around.
DominosmofoLook at @YanboWu's post at the top of this thread: https://www.massdrop.com/buy/preonic-mechanical-keyboard/talk/1970710?utm_source=linkshare&referer=AV5F4D
He says, in part, "...we unfortunately found that the Canvas keycaps were printed with incorrect legends causing the letters to be smaller than intended. ... we will be sending the units we have available now and we will ship out a second, corrected keycap set as soon as we’re able. "
If Massdrop hasn't notified you yet, try getting in touch with their customer support.
yushido
2
Mar 9, 2018
YanboWuHi @YanboWu is it possible to get the canvas keycaps (matias) at this point?,
Riterdando
71
Mar 10, 2018
YanboWuDies everyone get new caps or are they wrong just for some kits?
RiterdandoIf you bought the canvas set you should have recieved a letter of when you should get a replacement planned sometime in April or May.
thalesfsp
21
Apr 12, 2018
YanboWu@YanboWu How long to run another batch? I really want this keyboard, so bad! Thank you!
Dominosmofo
16
May 16, 2018
DominosmofoJust received my corrected second set of keycaps. They look so much better than the first batch I received. Didn't realize the larger font would be so prominent and make such a difference.
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