Hi Everyone,
The Massdrop x OLKB Preonic Mechanical Keyboard Kits have arrived at the warehouse. The kits are going through quality control checks and will soon be prepared for shipment.
During our initial checks, we unfortunately found that the Canvas keycaps were printed with incorrect legends causing the letters to be smaller than intended. Instead of holding up the shipment for those of you who ordered Canvas keycaps, we will be sending the units we have available now and we will ship out a second, corrected keycap set as soon as we’re able.
We apologize for this issue, and the delay while we wait to get you corrected keycaps. Our community support team will be reaching out to those affected with more information.
We are on track to meet our estimated ship date of February 28.
YanboWuOh that’s actually really nice! When I first got the update email I thought it was going to be delayed, but this is a much better solution! I’m so excited to get mine!
YanboWu@YanboWu This is a better than before solution - can you post pictures of the incorrect canvas caps that we will receive - so we could plan to put them together in March or until the correct caps came? Thanks.
SmugmugNot sure what you're asking.
But, yes, the keycaps with the correct font size will ship out later.
In the meantime, we will still get our Preonic kits along with the incorrect font keycaps.
So those of us who ordered the Canvas keycaps will be getting two sets.
One with the large and normal font, and another with the small hands, presidential sized font.
YanboWuThanks for the update, can you just confirm my understanding as it's a bit ambiguous @YanboWu?
I ordered a Preonic with Canvas - Can you confirm that my order will be shipped now (albeit with a set of Canvas with incorrect legends)?
YanboWuHi Yanbo
Sorry, I've been trying to find a way to PM users but I can't seem to find that option.
I'm trying to join the Tokyo60 drop and wanted to know if I could add 2 sets of switches to the order. I wanted to add 2 sets of Halo Clear switches (for a total of 120 switches) to my order, but Massdrop will only allow me to add 1 set of switches to my order. Please help if you can. Thank you!
YanboWuSo I got mine the other day and I did order the Canvas keycaps and it came with nothing (not even the misprinted ones). So I basically now have to wait a few months before I get any keycaps? This is somewhat frustrating because I don't want to buy ones that will be replaced when the ones that are supposed to come with it arrive a few months later, but right now I can't use the keyboard.
DominosmofoLook at @YanboWu's post at the top of this thread:
https://www.massdrop.com/buy/preonic-mechanical-keyboard/talk/1970710?utm_source=linkshare&referer=AV5F4D He says, in part, "...we unfortunately found that the Canvas keycaps were printed with incorrect legends causing the letters to be smaller than intended. ... we will be sending the units we have available now and we will ship out a second, corrected keycap set as soon as we’re able. "
If Massdrop hasn't notified you yet, try getting in touch with their customer support.
DominosmofoJust received my corrected second set of keycaps.
They look so much better than the first batch I received.
Didn't realize the larger font would be so prominent and make such a difference.
We apologize for this issue, and the delay while we wait to get you corrected keycaps. Our community support team will be reaching out to those affected with more information. We are on track to meet our estimated ship date of February 28.