SainSmart 6-Axis Mechanical Desktop Robotic Arm Kitsearch

SainSmart 6-Axis Mechanical Desktop Robotic Arm Kit

SainSmart 6-Axis Mechanical Desktop Robotic Arm Kit

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This does NOT come with the rotating base, the ATMega Arduino board or the "SainSmart Control Palletizing Robot Arm Shield" without these parts the arm is just a pile of useless parts.
SainSmart customer support is a joke. They are based in Hong Kong and if you try to order the parts from them they will lose your order and get it wrong and not respond to emails. A month later I still don't have the shield. I will never, ever, purchase anything from SainSmart again!!!
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Title and images on the drop are quite misleading thanks for your post. Was considering getting this until I saw that its really only half of a kit.
I'm really sorry about any unpleasant experience you are having with SainSmart. But we'll learn from the lesson and improve our customer support in anyway we can.
Thanks for the comments!
I just received the item and one part is missing.. I don't know where can i get a phone number or email contact to solve this problem, i can't use this item because this part is from the main structure. i hope that i can get a replace for this part.
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Kaindu
Hi Kaindu,
Please feel free to contact support@sainsmart.com if you have any concerns with your purchase. We are always here to help!
Thanks, SainSmart
I'm going to pass. Cant tell what is or isnt in the box.
Agree, confusing. It is also unclear whether the two perspex plates and the metal ring are included.
MichaelAtOz
Looks like the platform is, like the boards, an add-on. https://www.sainsmart.com/products/sainsmart-rotatable-platform-for-robotic-arm $20
this ships with the ATMega correct? I am a little confused by the 'compatible with' phrasing in the copy.