Sennheiser PC37X randomly goes bad after disconnecting the cable ?
Greetings, Yesterday I was using my headset like normal with my macbook, just listening to music and on a call with people like usual, and the headset was perfectly fine. The stock wire that came with the headset is extremely long and yesterday it annoyed me very much that it kept getting tangled with itself, so I decided to see if the cable is replaceable. I pulled out the cable from the headset and saw the adapter, and looked online for a replacement. Upon plugging it back in, the audio sounded extremely muffled and washed out. Im not sure what I did wrong to make it mess up like that as I've always taken good care of it, ive had it for about 2 years and its always just been chilling on my desk, but anywho I thought the cable just went bad and ordered a replacement. The replacement came, and the issue is still persistant, so I am not sure what the issue is I've tried multiple different headsets and the issue is not with the port, and I also tried it with my windows laptop and...
Apr 23, 2024
This is unfortunate and unacceptable and we are currently looking at other vendors to fulfill your orders. In addition to this we are also looking at comparable products that are ready to ship to the group as well. We will have a clearer understanding of all options for you by Monday morning.
We also understand this delay is rather undesirable. If you prefer not to wait for the filters and want to have your order cancelled, just reach out to us at https://www.massdrop.com/support, and we will process the refund right away.
Rest assured that it is our priority to get your orders out to you ASAP.
Thanks for your continued patience and expect an update from us on 4/20 or sooner if something comes up.