Sennheiser PC37X randomly goes bad after disconnecting the cable ?
Greetings, Yesterday I was using my headset like normal with my macbook, just listening to music and on a call with people like usual, and the headset was perfectly fine. The stock wire that came with the headset is extremely long and yesterday it annoyed me very much that it kept getting tangled with itself, so I decided to see if the cable is replaceable. I pulled out the cable from the headset and saw the adapter, and looked online for a replacement. Upon plugging it back in, the audio sounded extremely muffled and washed out. Im not sure what I did wrong to make it mess up like that as I've always taken good care of it, ive had it for about 2 years and its always just been chilling on my desk, but anywho I thought the cable just went bad and ordered a replacement. The replacement came, and the issue is still persistant, so I am not sure what the issue is I've tried multiple different headsets and the issue is not with the port, and I also tried it with my windows laptop and...
Apr 23, 2024
When you're placing wholesale orders, you email the sales rep, then they place the order, then someone takes the order and sends it to accounting, then someone initiates a wire payment, then someone sends an order form to the warehouse, then the warehouse stacks units onto a shipping pallet, then they call a freight carrier to pick it up, then it gets shipped to us. And maybe, at some point, someone has the initiative to send us the tracking # for the truck.
That's assuming that nobody above is on vacation, or being lazy, which further delays things.
In the consumer world you have choice, you can pay retail and buy an item from Bestbuy, or you can buy that same item, for basically the same price, on Amazon, or any other retailer. So they have to provide amazing service to win/keep your business. When Massdrop is ordering 100 units of X product, there's basically only 1 game in town, so they don't have to provide amazing service. Ordering products on Massdrop, you're getting the "not-so-amazing service" passed on to you, since you're effectively ordering a single unit wholesale.
We work really hard to try to mitigate and mask as much of this unpleasantness from the Massdrop community as possible, but it still creeps up pretty frequently and our posts are designed to provide transparency to reflect that.
(**This post relates to most of our orders, not specifically Senn) (You'd be surprised how many order forms we have to "fax" in.....)
This has probably been the most active comment section after a drop I have been in