Sennheiser PC37X randomly goes bad after disconnecting the cable ?
Greetings, Yesterday I was using my headset like normal with my macbook, just listening to music and on a call with people like usual, and the headset was perfectly fine. The stock wire that came with the headset is extremely long and yesterday it annoyed me very much that it kept getting tangled with itself, so I decided to see if the cable is replaceable. I pulled out the cable from the headset and saw the adapter, and looked online for a replacement. Upon plugging it back in, the audio sounded extremely muffled and washed out. Im not sure what I did wrong to make it mess up like that as I've always taken good care of it, ive had it for about 2 years and its always just been chilling on my desk, but anywho I thought the cable just went bad and ordered a replacement. The replacement came, and the issue is still persistant, so I am not sure what the issue is I've tried multiple different headsets and the issue is not with the port, and I also tried it with my windows laptop and...
Apr 23, 2024
My first pair of IEMs was a pair of SCL5s. The cable started becoming rigid and inflexible, and so I called Shure about it. They told me about the SE535 and asked if I'd be interested in that as a replacement since my SCL5 was still in warranty (they didn't ask proof of purchase). I said alright.
They sent me the SE535s with a note that I should just keep the SCL5s since they still work.
This was over three years ago and I therefore do not guarantee that you'll see the same level of service, but this is consistent with what others have said about Shure's commitment to their customers. It also probably speaks to their profit margins, but I don't really care given the quality of the product.