The vendor has let us know that due to a manufacturing error all units of the Sol Republic Tracks Air Wireless On-Ear Headphones in gunmetal are backordered with no recovery date in sight.
However in an effort to provide an option to group members we worked with the vendor in order to offer the following option to the affected people. Everyone who ordered the headphones in gunmetal will have the option to change to any of the other colors offered.
If you are interested in the change please contact our customer support team ( https://www.massdrop.com/transactions) before Friday at 5pm. They will be happy to change your option. We understand that this may be undesirable.
Group members who are not interested in changing will have their order automatically cancelled on Friday if they have not contacted community support.
For all other members, the vendor is currently working on preparing the bulk order for shipment. We anticipate it shipping out late this week. As soon as the order ships we will make sure to update
Thanks for your patience and expect an update from us on 2/19 or sooner if something comes up.
However in an effort to provide an option to group members we worked with the vendor in order to offer the following option to the affected people. Everyone who ordered the headphones in gunmetal will have the option to change to any of the other colors offered.
If you are interested in the change please contact our customer support team ( https://www.massdrop.com/transactions) before Friday at 5pm. They will be happy to change your option. We understand that this may be undesirable.
Group members who are not interested in changing will have their order automatically cancelled on Friday if they have not contacted community support.
For all other members, the vendor is currently working on preparing the bulk order for shipment. We anticipate it shipping out late this week. As soon as the order ships we will make sure to update
Thanks for your patience and expect an update from us on 2/19 or sooner if something comes up.