Space Cables Belafonte &amp; Hennessey Aviator Custom Cables

Mar 25, 2021

T43Y00NHey there, I would like to say that we get this complaint from time to time and it is likely because the small M2 screws used are screwed in as tightly as can be at the time of manufacturing, however, they can tend to come loose (sometimes quickly, sometimes later on) because their maximum allowed torque STILL isn't really that strong. Moving forward, we will be implementing some sort of Loctite within the screw, as I can assure you there is no oversight of screws being only partially screwed in prior to being shipped out. We appreciate feedback like yours as it allows us to make changes on our end. Thank you again for your support!

(Edited)

T43Y00N

Mar 26, 2021

spacecablesThank you for the reply! I applaud the openness to the customer experience and the moves to improve upon the issue. I understand that not breaking the product upon delivery overshadows what could result in maybe a loose screw upon arrival. The idea for incorporating Loctite in the future sounds like a step in the right direction to address this issue stuck in limbo directly and very well. I wish success in the implementation and no other issues arise with the screws. Take care c:

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cangle

Oct 20, 2020

Verified Buyer

Nice looking cable

Just got this in the mail and wanted to share a picture as the colors match less in person than I would've expected based on the pictures. However, this doesn't bother me and I will still use it. It is apparent in the pictures of the product that the two cable parts don't match 100% so I wouldn't call this an issue with the product just a difference in the pictures and how they were taken. This is my first fancy keyboard cable and aside from the color issue the build quality is superb and it functions as expected. I have the Belafonte GMK kit coming later this year (I think or maybe it's early next year) so I'm looking forward to pairing the cable and keycaps together. In the mean time though I will plug it into my Tokyo60 and upgrade the not so nice cable I'm using currently.

Recommends this product? Yes

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Oct 21, 2020

cangleThank you for the feedback! All of the pictures were taken in a product lightbox that has bright white LED's with a macro camera lens to capture all of the detail, as far as the actual color, no hues or saturation has been adjusted. What was left out was a warm lighting (or average desk lighting) picture, which can affect the overall look. I will go in depth with more pictures in the future, this is a good point to bring up!

Wangjue

Nov 13, 2020

Verified Buyer

The quality of the connector is low. rest are good, but paying this much for a cable I would like to have everything perfect.

(Edited)

Recommends this product? No

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Nov 25, 2020

WangjueHi @Wangjue, Would you please reach out to our support staff? If it is possible, we would love to help you with this! https://spaceholdings.net/pages/contact-us

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blakec

Oct 24, 2020

Verified Buyer

Disappointed

After waiting months for this product, it arrived late and doesn't work

Recommends this product? No

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Oct 26, 2020

blakecHey Blake, Sorry that your product isn't working after the long wait. :( We quality check all of the products prior to them shipping out to assure they are in working order. Sometimes, things slip by or wires can potentially short at solder points during transit after they've been deemed working. If you reach out to us, we can have your cable repaired and sent out within 24 hours! https://spaceholdings.net/pages/contact-us

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doopa

Oct 20, 2020

Verified Buyer

After a couple days of use there were some issues.

Initially it worked well but I noticed if I didn't plug in the cable in the exact perfect way my computer wouldn't recognize it and a notification would pop up saying the cable malfunctioned. I tried testing other cables on my drop alt and nk65 and they would work fine 100% of the time. The cable has yet to completely fail on me and would work perfectly fine with some fiddling but at this price point I was expecting more. Maybe I got unlucky, I'll test the cable on other boards once they come in but as of now I wouldn't recommend it. Also kind of nitpicky but the white cable is a lot lighter than the grey pictures would suggest.

(Edited)

Recommends this product? No

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