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Showing 1 of 225 conversations about:
Mjvb1175
9
Jul 10, 2017
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I got one 2 years ago and was disapointed. There was several marks / scrapes on it. Perhaps the factory chose to send a poor comb to me in Denmark, rather than a customer in the United States.
JL2015
248
Chicago Comb Co.
Jul 10, 2017
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Mjvb1175Mjvb1175, thanks for reaching out regarding the comb. Please send us an email to info@chicagocomb.com and we'll be happy to replace it with a perfect one. We're very sorry about that issue! We definitely don't send scuffed combs to the Danes. In fact we only send scuffed combs to the Swedes. (My mother-in-law is Swedish, so I say this in humor, knowing the famous rivalry you guys have with the Swedes ;)
Of course, we don't intentionally send scuffed combs to anyone, but sometimes a mistake can occur. Please contact us and we'll make it right.
We look forward to hearing from you!
best regards,
John
Chicago Comb Co.
JL2015
248
Chicago Comb Co.
Jul 18, 2017
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Mjvb1175Thank you my friend, we're so happy to hear it arrived and that you like it!
(N.B., for those wondering, we sent a different style of comb, the Model 2, at his request).
Warm regards,
John
Chicago Comb Co.
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