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Showing 1 of 29 conversations about:
clshades
27
Apr 16, 2017
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If the person behind this drop doesn't respond soon I am going to report this and put in a claim at paypal and have this shut down. What The Fuck Is happening with this drop.
Domanic
63
Apr 17, 2017
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clshadesFrom the email I received on the 10th: "Thanks again for joining this drop! We have submitted the group's order with the vendor for the Ztylus Kotech USB Emergency Escape Tool and they are working hard to prepare it for shipment.
As soon as the group's order is ready at the vendor's location, they will send the bulk shipment to our warehouse in New Jersey where our warehouse team will break it up into individual orders and ship them. The current estimated ship date from our warehouse is 4/26.
We will keep the group updated throughout the fulfillment process. You can expect an update from us by the end of the day Pacific Time on 4/17."
As for the purchase not showing up in your transactions list, that would be Massdrops problem, not the vendors.
As for the purchase not showing up in your transactions list, that would be Massdrops problem, not the vendors.
direland
5
Apr 17, 2017
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DomanicOk thanks for the reply. The 1st purchase I made here had constant feed back and showed up in my lists. This one seemed to have vanished with zero updates so I will check back later this month. I expect there to be somewhere (aka attached to my user account here) to follow this purchase and updates through out the process. I didn't even get a congratulations email or anything. Just an email from paypal.
Not cool.
Not cool.
LukasM
1651
Studio Team
Apr 18, 2017
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clshadesHi @clshades,
One of our engineers took a look into this and it appears that you have two accounts with very similar email addresses, each with a single transaction. The other account has your Ztylus Kotech USB Emergency Escape Tool transaction, and the expected ship date for this drop is 4/26. If you don’t know the other email address, just let us know and we will send it to you.
Hope that helps.
One of our engineers took a look into this and it appears that you have two accounts with very similar email addresses, each with a single transaction. The other account has your Ztylus Kotech USB Emergency Escape Tool transaction, and the expected ship date for this drop is 4/26. If you don’t know the other email address, just let us know and we will send it to you.
Hope that helps.
clshades
27
Apr 18, 2017
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LukasMPlease accept my apologies.
Ok yes. I got an email regarding this apparently this is a mistake on my part so I will be more careful in the future. Sadly I cannot access the other account or reset the email so hopefully I get this item. It would be nice to change the email if possible. Thanks.
LukasM
1651
Studio Team
Apr 20, 2017
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clshadesNo worries! Happens to the best of us. I'll look into whether we can merge or recover the other account for you.
clshades
27
Apr 21, 2017
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LukasMI have to say I'm very impressed by that. Thanks to you and everyone involved for helping me with this and fixing my screw up. Much appreciated and this will go a long ways toward keeping my business in the future.
Cheers!
Cheers!
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