Sennheiser PC37X randomly goes bad after disconnecting the cable ?
Greetings, Yesterday I was using my headset like normal with my macbook, just listening to music and on a call with people like usual, and the headset was perfectly fine. The stock wire that came with the headset is extremely long and yesterday it annoyed me very much that it kept getting tangled with itself, so I decided to see if the cable is replaceable. I pulled out the cable from the headset and saw the adapter, and looked online for a replacement. Upon plugging it back in, the audio sounded extremely muffled and washed out. Im not sure what I did wrong to make it mess up like that as I've always taken good care of it, ive had it for about 2 years and its always just been chilling on my desk, but anywho I thought the cable just went bad and ordered a replacement. The replacement came, and the issue is still persistant, so I am not sure what the issue is I've tried multiple different headsets and the issue is not with the port, and I also tried it with my windows laptop and...
Apr 23, 2024
So I sent the defective pair back to MD, who sent me another pair just as I gave them notice that I had done so (No questions asked, amazing support from MD, +1). I added my shipping receipt with my package and they refunded my return shipping costs as soon as they got the receipt with my package. It only took about a week (I live in Ontario, Canada) to get the new headphones in the mail and they work perfectly. Like I said before, the Superlux HD668B's sound fantastic and I have absolutely no complaints about the sound, only cons are build quality and for me they get uncomfortable after a few hours of wearing