Good news group. We’re glad to report that all of the orders have been shipped out from our warehouse and are now on the way to you. Please allow 24-48 hours for tracking to get into the shipper's system and start updating.
If there’s anything else we can do to make your Massdrop experience better, feel free to contact us via “Contact Support” button in your transaction page: https://www.massdrop.com/transactions.
An update for the group, a handful of orders have shipped. The rest of the orders should be going out between tomorrow and Monday. We will make sure to update the group once the complete order ships.
Thanks for your patience and expect an update from us on 8/18 or sooner if something comes up.
An update for the group, the order has been delayed because of a late trailer delivery. The new estimated date of arrival is 8/11. Once the order arrives at our warehouse it will be our team's top priority to get the order packed and shipped to group members immediately.
However we understand that the added time is undesirable. If you prefer not to wait the extra few days please contact us at https://www.massdrop.com/support and our support team will be happy to provide a refund and cancel your order.
Thanks for your patience and expect an update from us on 8/13 or sooner if something comes up.
HassanSI think I speak for more than myself when I say that we would rather have a different consultation rather than a refund and cancelation. This is an amazing product at a great price.
Great news group! The vendor has let us know that the group's order was picked up and is on its way to our warehouse in New Jersey now. Based on the tracking provided these are scheduled to come in 8/5. Our warehouse team has been forwarded tracking info and will be standing by, ready to get these packed up and turned around as soon as they come in.
Sometimes shipments get delayed en route, not to worry as we will keep the group posted throughout the process and notify you all if anything causes delay.
Thanks for your patience and expect an update from us by the end of the day Pacific Time on 8/6 or sooner if something comes up.
An update for the group, the vendor is working on preparing the order. It should be ready to ship to our warehouse early next week. We will make sure to update the group with tracking as soon as this happens.
Thanks for your patience and expect an update from us on 7/29 or sooner if something comes up.
Quick update for the group. We are in contact with the vendor and awaiting updated shipment estimates from them. We have a call scheduled first thing tomorrow morning and should get a bit more visibility in regards to when we can expect these in our warehouse. We will update the group as soon as these are on the way.
Thanks for your patience and expect an update from us on 7/24 or sooner if something comes up.