Tai-Hao Miami PBT Doubleshot Keycap Set Discussions | Drop

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Showing 1 of 372 conversations about:

Tai-Hao Miami PBT Doubleshot Keycap Set

Mech Keys

FULL DISCUSSION

stevenps

Feb 14, 2017

I just received this drop and the color of the keys are not what is pictured in the drop. Is this what I was supposed to get? I'm very confused as there is nothing indicating that they aren't pink and blue in the drop pictures and description.

Feb 14, 2017

Vote

c_r_z

863

Feb 17, 2017

stevenpsThat looks like Tai Hao Sunshine, not Miami: https://www.massdrop.com/buy/tai-hao-sunshine-pbt-keycaps
As far as I'm aware this drop hasn't even shipped.

Feb 17, 2017

lVlaniac

Feb 21, 2017

stevenpsi received the exact same thing yesterday. i'm also very confused

Feb 21, 2017

Vote

XiK

5535

Feb 23, 2017

stevenpsHey guys,
Sorry to hear/see this, if you have not done so, please reach out to support via your transaction page along with a few photos.
We hope to get this resolved for all of you.

Feb 23, 2017

xeverie

Feb 23, 2017

stevenpsI received this colourway too. Emailed help center, hope they resolve this soon!

Feb 23, 2017

XiK

5535

Feb 23, 2017

xeveriewe shall get this resolved for you, thanks for reaching out!

Feb 23, 2017

Vote

lVlaniac

Feb 25, 2017

XiKi reached out to support. they let me know that i will be getting my money back, but will not be receiving the miami keycap set. This was not the resolution i was expecting

Feb 25, 2017

Vote

tmackerm

Mar 4, 2017

stevenpsI also received the Sunshine kit and not Miami. I have reached out to support. I hope their resolution is NOT the same as the below (ie not getting the Miami set)

Mar 4, 2017

not.c4r1

Mar 9, 2017

tmackermThis was my first Massdrop purhcase and I'm really excited for the set. These reports are worrying me. This will be a very poor first impression if I end up waiting 8 weeks for the wrong item. I don't even like the Sunshine kit ;(

Mar 9, 2017

tmackerm

Mar 16, 2017

tmackermHow long does it typically take for support to respond to an inquiry? I contacted them 2 weeks ago about the error in my order and no one has replied. This is the first project I backed, and given that I received the wrong product and no one will contact me, it will probably be the last.

Mar 16, 2017

XiK

5535

Mar 16, 2017

tmackerm:/ let me look into this
edit: meanwhile, please check your spam folder if you have not done so already, sometimes responses can get lost in there

Mar 16, 2017