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Well....I had requested this drop, hoping they'd include the Tritium vials. Nope. I wasn't aware Tritium has restrictions on it in US. Well.... back to my search for a LEGIT tritium keychain.
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Understood, I just wanted to clarify for those who may read your comment. There are 2 sources listed in this thread for tritium vials, you may want to use either of these reputable dealers. I know it is an inconvenience to have to buy separately, but we have no choice. I wish we could get a license to sell tritium, but it is virtually impossible.
TECENG
Yes, I'm well aware of the issues with tritium, in various forms. I build firearms on the side, and, even tritium sights can be a bit difficult to get ahold of. Plus, it doesn't help when I reside in a VERY anti gun State...MA
I think these look AWESOME. I just have a hard time with $28 for a key chain, and then either $40.50 for 3 colors or $57 for six colors.

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I get mine from mixglo. Tec also has a vendor in the US who sells items preloaded with vials (tritiumkeychains), who if they recommend have to be good (TEC is a stand up company).

Those key rings with the holes are the TEC UFO (universal flex organizer). I have one, just know they're pretty darn small.
kupo
FYI, the vendor who we refer people to (tritiumkeychaains.com) is not in the US, as tritium cannot be sold from the US without a special license which is basically unobtainable. Also, although the UFO may be small... that is just for the time being. Perhaps a larger version is coming soon... :-)
Very slow shipping why the wait?
On the latest isotope triode it states you can use three 3x23 vials. I can't find any this size. Can we use three 3x22.5 vials?
TheBlindMan
Yes, those sizes are pretty much used interchangeably
I received my replacement TEC Isotope in titanium today. Massdrop is responsible, and TEC products are great. For sure I will continue to support both companies!!
Hi folks, I received my replacement Titanium Triodes yesterday from TEC and may I say that after purchasing many UFOs, keychain danglers, gate hooks, triodes and even the Orbiter over the years, it is my pleasure to see an AZ-based company be at the top of their game. In an age where it seems like customer service is only given on threat of a poor review for many companies, you have TEC with absolutely stellar, up-front customer service. Honestly, even if they would have not done a reorder, I would still keep buying from them. They pick up their phone when you call. Their machining is amazing. If they combine in-house with OEM items, their designs are amazing and fulfillment is transparent to their customers. TEC, thank you for being great.
Any news about It? No one in TEC contacted me...
DanielFerrer
Please see update below
TECENG
Thanks, great to know. TEC does things right.
Vials came in a few days ago, I'm holding out on the steel one until my replacement comes in.
Big ups for making right on this. A+ move, much appreciated.
To all Massdrop Customers:
I was hoping to get an action plan put together before I posted, but it looks like we are not quite there yet. However questions are being raised and I want to address any concerns that might arise. The last production run of Triode parts that were delivered to us were fabricated from 303 stainless steel (instead of the specified titanium) due to an apparent miscommunication issue, and we were unaware of the mix up when we received the parts. This is the same machine shop we have been using for these parts since day one, so there was no reason to suspect any issue with the parts. We just now found out about the problem several days ago, and have been determining the impact of this error.

After checking our records, the stainless steel units were shipped to Massdrop in the last two campaigns. This covers the most recent event which ended late July, and the prior event which ended at the end of March. We immediately issued a new production run of titanium parts with a rush delivery, and hope to receive them sometime in mid-September from the machine shop. We will then need to get them finished and packaged. We have made Massdrop aware of this situation, and have proposed that we obtain contact info of the customers who participated in the drops so we can take corrective action directly without Massdrop acting as a go-between.

This decision is entirely up to them, it is their platform and we are waiting on a response to determine the next course of action. I ask that you please be patient, as something like this has never occurred before and we are all trying to determine the best way to handle the logistics. Regardless, new parts will not be available for at least 2-3 weeks. I apologize for this situation, we are very concerned as to how this has been allowed to happen, and are taking corrective steps to ensure it will not happen again. But please understand we will make sure everyone who has purchased one of the stainless steel versions will be contacted and be offered a means to have the mistake corrected with minimal effort. We appreciate your understanding, and hope this does not reflect poorly on Massdrop as it was not their error.

Thank you

Tom Clawges
Owner, TEC Accessories, Inc.
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TECENG
Final (?) update (10/10/17): All replacement Triodes have been shipped as of yesterday, whichcovers the two previous drops that were effected. We are exporting the tracking info to Massdrop's list today, so you should be getting tracking info soon. I want to thank everyone for their patience and understanding, and apologize once again for the error. We appreciate Massdrop's cooperation in this issue, and hope to continue offering Triodes in both material versions moving foreward.
TECENG
Outstanding service on this and greatly appreciated. I got my replacements yesterday. Thank you very much for handling this replacement in this manner. Kudos to both TEC and Massdrop.
I understand TEC accessories has contacted Massdrop regarding the buyers receiving stainless steel items in place of what should have been Titanium.
When can we expect an official statement on plan of action from Massdrop on the correction of this incident?

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