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Ados200102
1
Aug 2, 2018
Does anyone know how to contact support for the NX4 DSD? My DAC/AMP was working perfectly for little over a month, but now it fails to connect to any device. I have tried to connect the NX4 DSD to an Android, Windows PC and Macbook with no success.
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The device still powers on and can be charged, just cannot connect to any input device
Any help would be appreciated, Thanks Edit: I have also tried multiple cables (see response to Martino_xl1978)
Martino_xl1978
3
Aug 2, 2018
Ados200102Maybe far to simple, but have you tried different USB cables already?
Ados200102
1
Aug 2, 2018
Martino_xl1978Yeah, I already tried that. Using both of the cables that came with it, and one I bought afterwards to test it. My bad, should have put it in the original question
Martino_xl1978
3
Aug 2, 2018
Ados200102Better safe than sorry! For now I've got nothing else. Good luck solving this thing. Hope you get it working again.
mindhead1
599
Aug 2, 2018
Ados200102Go to the Topping website and get the email address. They were very responsive to me when I had a lightening to micro USB cable issue with my NX4.
Ados200102
1
Aug 2, 2018
mindhead1I asked Massdrop because I couldn't find their website originally. I just searched a little harder and found them, Thanks
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