Sennheiser PC37X randomly goes bad after disconnecting the cable ?
Greetings, Yesterday I was using my headset like normal with my macbook, just listening to music and on a call with people like usual, and the headset was perfectly fine. The stock wire that came with the headset is extremely long and yesterday it annoyed me very much that it kept getting tangled with itself, so I decided to see if the cable is replaceable. I pulled out the cable from the headset and saw the adapter, and looked online for a replacement. Upon plugging it back in, the audio sounded extremely muffled and washed out. Im not sure what I did wrong to make it mess up like that as I've always taken good care of it, ive had it for about 2 years and its always just been chilling on my desk, but anywho I thought the cable just went bad and ordered a replacement. The replacement came, and the issue is still persistant, so I am not sure what the issue is I've tried multiple different headsets and the issue is not with the port, and I also tried it with my windows laptop and...
Apr 23, 2024
For those of you that has not yet send in the ear impression molds, here's a step of step list of what you need to do to get your custom IEM made:
1. See an audiologist to have your ear impressions created, or create impressions via a DIY kit yourself. If possible, use a certified UE audiologist from the link provided here: https://pro.ultimateears.com/get-your-impressions
Getting help from a professional audiologist is the most preferred method, as the definition of impressions from DIY kits are often insufficient for what Ultimate Ears requires. Please present the audiologist with the following PDF file:https://pro.ultimateears.com/media/misc/audiologist-instructions.pdf
2. To confirm that the impressions are made correctly, prior to shipping them to Massdrop you MUST take a picture of the ear impressions and send to Daniel.Liu@massdrop.com. This will ensure optimal turnaround time for your Reference Monitors as incorrectly made impressions that are received will be rejected.
3. Once the impressions are confirmed by Daniel, you can ship the impressions to:
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You may provide tracking information for us to follow up on.
4. We will be sending the impressions to Ultimate Ears in batches:
The first batch will be sent on 12/16/2014
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The 16th of December is the first wave cutoff for Massdrop to receive your ear impressions. Once we reach the cutoff date for a batch, we will ship all of the impressions to Ultimate Ears for production. With an impressive turnaround time of less than a week, once we receive the units back from UE we’ll ship with tracking information to all members that participated.
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