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Ogen_the_Matic
324
Jan 31, 2018
Knife arrived & is nice. Shipment was well ahead of projected date which is appreciated. However I don’t think Massdrop is doing themselves any favors by using FedEx for shipping - at least in my area. It took one week to the day to travel the 295 miles from Edison, NJ to upstate NY. FedEx just uses their ‘Smart Post’ which means they use the USPS for final delivery. Additionally I’m not pleased with the inability to enter a PO Box as a shipping address. That is my address as I have no street delivery to my home from my local post office. Small packages are far more secure locked in my PO Box than they would be in a roadside mailbox anyway.
andrew.kalus
7
Nov 20, 2018
Ogen_the_MaticSmart Post SUCKS! It should be called dumb slow post.
MCH_87
32
Jul 15, 2019
Ogen_the_MaticCompletely agree with you on the Fedex part. Maybe they’re ok in other areas, but they are god awful in my experiences where I live. I’ve brought this up to customer service a few times to no avail obviously. I’ve been waiting on a flashlight for going on 6 months now and just got a notification this morning that it was “scheduled to be delivered” today. Of course I already contacted Drop about this several weeks ago and got them to send me another one which I actually received. So maybe I’ll get two out of the deal. I won’t feel bad about it though that’s for sure. Drop should DROP FEDEX!!!