Sennheiser PC37X randomly goes bad after disconnecting the cable ?
Greetings, Yesterday I was using my headset like normal with my macbook, just listening to music and on a call with people like usual, and the headset was perfectly fine. The stock wire that came with the headset is extremely long and yesterday it annoyed me very much that it kept getting tangled with itself, so I decided to see if the cable is replaceable. I pulled out the cable from the headset and saw the adapter, and looked online for a replacement. Upon plugging it back in, the audio sounded extremely muffled and washed out. Im not sure what I did wrong to make it mess up like that as I've always taken good care of it, ive had it for about 2 years and its always just been chilling on my desk, but anywho I thought the cable just went bad and ordered a replacement. The replacement came, and the issue is still persistant, so I am not sure what the issue is I've tried multiple different headsets and the issue is not with the port, and I also tried it with my windows laptop and...
Apr 23, 2024
The V800 units on MassDrop are coming from us. Some of the confusion is because there are two different Tenor chips that were used in the V800. The original V800 used the Tenor TE7022 and it was only capable of 24/96 with the USB input. It was also NOT asynchronous capable. The V800 V2 used the latest Tenor TE8802 chip upgrading the USB input to 24/192 with asynchronous capability.
The Tenor TE8802 chip requires you to install drivers (the early Tenor chip did not require you to install drivers but, it was limited in its capabilities). The problem was there were some driver issues with newer versions of Windows and Apple OSX. So we offered the XMOS chip board (taken from the V850) as an option with the V800. It uses different drivers that already had support for all operating systems. Since then the Tenor TE8802 drivers have been updated and they also work fine now in all operating systems.
The Tenor TE8802 chip and the XMOS chip both do the same thing. They make the USB input capable of 24/192 asynchronous. The XMOS option added $200 dollars to the price of the V800. Most did not want to pay that. Again now that we have full driver support for the Tenor TE8802 chip there is no need for the XMOS option with the V800.
However, if anyone still wanted to upgrade to the XMOS chip they could do so at anytime. We sell the board separately and it's very easy to swap and install.
I hope I made this a little less confusing. Several audio manufactures had the same problem as us since they also used the Tenor TE8802 and there were driver issues when newer versions of Windows and Apple OS X were released.
Here is a summary of the USB chips used:
- Tenor TE7022 = USB 1.1 with only 24/96 and NO asynchronous capability (no drivers needed in any OS)
- Tenor TE8802 = USB 2.0 with full 24/192 and full asynchronous capability (drivers required in Windows and Apple OS X)
- XMOS = USB 2.0 with full 24/192 and full asynchronous capability (drivers required in Windows only)
Please note that all the USB chips work in Linux without installing drivers. Since most music servers use Linux you will never have any driver issues to deal with.