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CaptainK3
1
Jan 31, 2016
For anyone wondering whether this has the new chip, here is a reply I got from Arthur at Vioelectric (GREAT customer support by the way)
The V800 units on MassDrop are coming from us. Some of the confusion is because there are two different Tenor chips that were used in the V800. The original V800 used the Tenor TE7022 and it was only capable of 24/96 with the USB input. It was also NOT asynchronous capable. The V800 V2 used the latest Tenor TE8802 chip upgrading the USB input to 24/192 with asynchronous capability.
The Tenor TE8802 chip requires you to install drivers (the early Tenor chip did not require you to install drivers but, it was limited in its capabilities). The problem was there were some driver issues with newer versions of Windows and Apple OSX. So we offered the XMOS chip board (taken from the V850) as an option with the V800. It uses different drivers that already had support for all operating systems. Since then the Tenor TE8802 drivers have been updated and they also work fine now in all operating systems.
The Tenor TE8802 chip and the XMOS chip both do the same thing. They make the USB input capable of 24/192 asynchronous. The XMOS option added $200 dollars to the price of the V800. Most did not want to pay that. Again now that we have full driver support for the Tenor TE8802 chip there is no need for the XMOS option with the V800.
However, if anyone still wanted to upgrade to the XMOS chip they could do so at anytime. We sell the board separately and it's very easy to swap and install.
I hope I made this a little less confusing. Several audio manufactures had the same problem as us since they also used the Tenor TE8802 and there were driver issues when newer versions of Windows and Apple OS X were released.
Here is a summary of the USB chips used:
- Tenor TE7022 = USB 1.1 with only 24/96 and NO asynchronous capability (no drivers needed in any OS)
- Tenor TE8802 = USB 2.0 with full 24/192 and full asynchronous capability (drivers required in Windows and Apple OS X)
- XMOS = USB 2.0 with full 24/192 and full asynchronous capability (drivers required in Windows only)
Please note that all the USB chips work in Linux without installing drivers. Since most music servers use Linux you will never have any driver issues to deal with.
honjr
6
Feb 1, 2016
CaptainK3CaptainK3, today I too contacted Arthur of Violectric USA via email to get clarity on the Tenor USB chip (which you have covered already) for Mac OSX. I had to address this issue since I don't have the technical knowledge to judge between different USB chipsets. He assured me that there is no performance difference between Tenor and XMOS implementations. He wrote: "The only advantage to the XMOS is that you don't need to install a driver in OS X. Some prefer this." Since downloading and installing most drivers takes a minute or two, plus the XMOS is a replacement option down the road, and finally offering the XMOS instead of the Tenor would make the V800 much more expensive, I am not regarding the lack of the XMOS as a negative. Thank you CaptainK3 for clarifying this as well.
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