Support for Alternative Layouts
This is a summary of how alternative layouts have been supported by kits such as Colevrak and Homing. It is not a discussion of alt layout performance and development, but if that interests you I highly recommend starting with Pascal Getreuer’s A guide to alt keyboard layouts (why, how, which one?). It’s a concise and comprehensive overview with links to some great sites that go deeper. He also has a separate Links about keyboards page. The Keyboard layouts doc he recommends explains layout goals and metrics in detail, summarizing the alt layouts discussed here as well as more than one hundred others. Sculpted-profile The majority of custom keycap sets are sculpted-profile (Cherry, SA, MT3, KAT, etc. - more on profiles generally here) so let’s start there. Because each row has a unique keycap shape, alt layouts require a unique keycap for each legend that moves off its QWERTY row. At first there were two The Dvorak layout was patented in 1936 by August Dvorak & William L....
Apr 23, 2024
My opinion has pretty much pulled a complete 180 at this point. I used to defend MD as much as I possibly could, I figured people were just complaining cause they didn't understand MD isn't the actual manufacturer of these high-end keycap sets or custom keyboards and people didn't want to wait. Now I realize that while there are still (and will always be) people who complain about this, Massdrop needs some SERIOUS customer service improvement.
Here's the reddit post & linked imgur album that caused me to want to write up this post in the first place (this is not me):
http://imgur.com/a/6kAc1
https://www.reddit.com/r/MechanicalKeyboards/comments/6nd96y/i_knew_massdrop_was_bad_i_didnt_expected_it_to_be/
I have only had ONE negative experience with Massdrop so far, and that was with the Yanbo's closet miscounted inventory fiasco. I understand it was an honest mistake, I was grateful to even get a chance at anything during that event. I did get over it. I'm still ordering stuff from here (exclusives only, nothing else is worth it anymore IMO), but whenever I think about it, it's the cookie-cutter customer service response that really upset me back at that time.
What happened to the OP of this reddit post is WAY worse, and I can't even imagine how I would feel reading that bullshit response after that happened to me. I understand the security issue, but they really couldn't contact them beforehand? Or do anything to ensure he could still PAY for the item that he won't have another chance at for WHO KNOWS how long?
To me, this makes it seem like Massdrop truly doesn't care about their customers. Nothing is more disrespectful to me. They get more flak than they deserve for things that actually aren't their fault, but their customer service needs some serious work.