Sennheiser PC37X randomly goes bad after disconnecting the cable ?
Greetings, Yesterday I was using my headset like normal with my macbook, just listening to music and on a call with people like usual, and the headset was perfectly fine. The stock wire that came with the headset is extremely long and yesterday it annoyed me very much that it kept getting tangled with itself, so I decided to see if the cable is replaceable. I pulled out the cable from the headset and saw the adapter, and looked online for a replacement. Upon plugging it back in, the audio sounded extremely muffled and washed out. Im not sure what I did wrong to make it mess up like that as I've always taken good care of it, ive had it for about 2 years and its always just been chilling on my desk, but anywho I thought the cable just went bad and ordered a replacement. The replacement came, and the issue is still persistant, so I am not sure what the issue is I've tried multiple different headsets and the issue is not with the port, and I also tried it with my windows laptop and...
Apr 23, 2024
Here's the step by step list of what you need to do to get your custom IEM made:
1. Contact lsu@acousticwerkes.com about the order. AAW customer service will check the namelist of members participating in this drop along with their order details. After the order is confirmed, a confirmation email will be sent back out.
2. Once AAW confirms the order, see an audiologist to have your ear impressions created. AAW will send instructions and guidelines on the ear impression process.
3. You MUST also take a picture of the ear impressions and send to lsu@acousticwerkes.com
4. Once the impressions are confirmed by AAW, you can ship the impressions to:
03 Soon Lee Street
04-07 Pioneer Junction
Singapore 627606
**Please use a ship method that comes with a tracking number, for AAW’s reference
5. Please declare the value of the impressions as $10 and not the value of the IEMs you will receive. This is because the impressions are actually of negligible value from a customs perspective and if over valued, AAW will be charged duties.
6. It will then take 8-9 weeks for production.
7. Once the AAW IEMs are completed, AAW will ship the finished IEM to you directly from Singapore.
If there's any questions or feedback at any point throughout this process, please feel free to reach out to AAW at lsu@acousticwerkes.com or Massdrop by clicking the contact support button in your transaction page.
For all drop participants, as currently we are yet to receive the order details from Massdrop, we are unable to confirm your order and communicate with you all further regarding more details. Let's us just be patient and wait for Massdrop to pass us your order information. Thank you!